Ben Davis Ford, Inc.

Although the technician couldn't find my initial complaint he found updates that were due while he was doing his analysis . He did all of the updates and my truck is running smooth . complaint he found updates that were due while he was doing his analysis . He did all of the updates and my truck is running smooth . More

Sketchy from the beginning. Lowballed me on my trade. Only after threatening to take my business elsewhere, did an extra $5k get added to my trade in value. Withheld a refund ch Lowballed me on my trade. Only after threatening to take my business elsewhere, did an extra $5k get added to my trade in value. Withheld a refund check from my auto loan and issued a new check the same day (after holding it for a month) did they print a new one. Don’t buy from Ben Davis unless you like sketchy business :) More

Ben Davis Ford made it easy. We found the truck online from two hours away. We were greeted on the lot by Steve who took us on a test drive. We asked all our questions, did th We found the truck online from two hours away. We were greeted on the lot by Steve who took us on a test drive. We asked all our questions, did the paperwork and we drove our new truck home. No pressure, no hassle…just a great experience! More

1) There should be an Owner's Manual in the car, the Supplement is not sufficient. 2) Working with John Mohre was a pleasure, working with the finance department guys was a royal pain in the xxx. 3) I Supplement is not sufficient. 2) Working with John Mohre was a pleasure, working with the finance department guys was a royal pain in the xxx. 3) I did not receive a copy of all the forms that I signed during the sales process. 4) The last time I bought a car from Ben Davis, I had to pay for the title/registration process, but I ended up having to perform the process with the DMV. Ben Davis did finally refund my money, but it was another case where Ben Davis' credibility was degraded. This time I hope I don't have to repeat that process... More

Great dealer! Easy and friendly to work with. Everything was set up over the phone and every expectation was met. I will buy from here again. Easy and friendly to work with. Everything was set up over the phone and every expectation was met. I will buy from here again. More

Easy to deal with, thorough and professional employees both in sales department and in finance department . Looking forward to working with service department with any questions or issues as they always both in sales department and in finance department . Looking forward to working with service department with any questions or issues as they always have been very helpful . More

Horrible. Takes advantage of the elderly. Did not quote correct trade in value. Lost 6000 Takes advantage of the elderly. Did not quote correct trade in value. Lost 6000 More

John Mohre was absolutely wonderful with us, attentive, and answered all of our questions with complete clarity! We were very pleased with our sales experience at Ben Davis Ford! and answered all of our questions with complete clarity! We were very pleased with our sales experience at Ben Davis Ford! More

The sales employees at the dealer ship make you feel welcome. They're very kinda and accommodating to needs and questions you have. Thank you! welcome. They're very kinda and accommodating to needs and questions you have. Thank you! More

I wanted to keep my car under $12,000 and that was acknowledged up front but they brought me a $14,000 vehicle and didn’t tell me it was over my budget until after I test drove and liked the vehicle. acknowledged up front but they brought me a $14,000 vehicle and didn’t tell me it was over my budget until after I test drove and liked the vehicle. While I was test driving I heard a noise while breaking and was assured it would be fixed when I came to pick up the vehicle. It was not fixed. I had to take it back to get it fixed. While I was talking to them on the phone telling them about the sound, I said my tpm sensors were not reading when I picked up the vehicle, only 1 wasn’t reading when I test drove and I was assured it would be fixed. It was not fixed, I thought it would be fixed when I took it in for the brakes but it was not. I have bought 2 other cars from here and everyone was so nice before. This time nobody seemed overly friendly after I paid for the car like I have experienced before. More