Ben Davis Ford, Inc.

John made this purchase of our new Maverick very easy. He communicated well along the way and we are very happy with our new truck. John is the best! He communicated well along the way and we are very happy with our new truck. John is the best! More

THE SALESMAN I FINALISED EVERYTHING WITH WAS A JERK , THERE WERE REPAIRS TO BE FINISHED ON AS-IS VEHICKLE AND HE HAD ME SIGN EVERTHING SO HE COULD GET HIS MONEY . THE REPAIRS WERE NOT SATISFACTORY BUT IT THERE WERE REPAIRS TO BE FINISHED ON AS-IS VEHICKLE AND HE HAD ME SIGN EVERTHING SO HE COULD GET HIS MONEY . THE REPAIRS WERE NOT SATISFACTORY BUT IT WAS TO LATE ON MY PART .SHAME ON ME FOR LETTING THIS HAPPEN BUT I LEARNT A LESSON THAT WILL NEVER HAPPEN AGAIN .( not at your place anyhow ) YOUR SALESPERSON KAYLA HAD NOTHING TO DO WITH THIS PROBLEM .IT WAS ALL THE FINANCING JERK THAT SCREWED ME OVER . YOUR BUSINESS JUST WANTED TO UNLOAD THE VEHICKLE NO MATTER WHO GOT SCREWED . NOT A NICE BUSINESS . More

Greg was wonderful to work with! All the great salesman qualities without being overly pushy. Helped us find exactly what we were looking for and did it quickly and efficiently. Woul All the great salesman qualities without being overly pushy. Helped us find exactly what we were looking for and did it quickly and efficiently. Would absolutely recommend Ben Davis Ford for other searching for quality service! More

John is the best! Love working with him. Always goes above and beyond! Highly reccomend Love working with him. Always goes above and beyond! Highly reccomend More

Was very helpful and service was done in a timely manner. Waiting room was clean and coffee was wonderful Waiting room was clean and coffee was wonderful More

They were amazing to work with, amazing customer service, and it helps they were able to get us into our 2025 Ford Bronco Sport. and it helps they were able to get us into our 2025 Ford Bronco Sport. More

They didn’t change my tires bc my lug nuts were too tight and could strip. They are the only ones that rotates my tires. They should pay for that since they have been changing my oil and rotate my tires sinc and could strip. They are the only ones that rotates my tires. They should pay for that since they have been changing my oil and rotate my tires since my first oil change at 5000 miles. More

I was pleased that Ben Davis did a thorough checkup on my Edge. One of my filters was definitely in need of being replaced. I knew I needed a new back wiper and they took care of that also. And John M., sale Edge. One of my filters was definitely in need of being replaced. I knew I needed a new back wiper and they took care of that also. And John M., salesman, is soooo friendly, and made me hot chocolate. More

I called and spoke with Matt at Ben Davis in Auburn when I started having issues with my vehicle. He listens to all the issues I was having. The day before bringing in it threw a code dealing with the car s I started having issues with my vehicle. He listens to all the issues I was having. The day before bringing in it threw a code dealing with the car slipping 3rd gear. Matt and his tech team then ran a diagnosis, so they knew where to start. They listen to me when I told them that this was happening mostly when the vehicle was cold. Samee that helps with customers warranty contacted my warranty place for me and explained their findings. I needed a loaner vehicle they got me into a vehicle the next day. The warranty company had to send out an inspector. The original inspector showed up earlier then I got my vehicle back to Ben Davis. They said they reschedule for Thursday or Friday, come Friday evening no one showed up. Samee called the warranty by Friday after lunch; they said that the original inspector cancelled the order. Samee talked to them about getting someone out there ASAP. Samee kept me well informed once the warranty inspector found that the findings would be that I needed a new transmission. Matt and Samee got right to work with submitting all the documentation to get working on my vehicle. About two day later they had everything they needed and was able to get it done in a timely manner. I got my vehicle back and drove for about a week. I started having some issue again and they were super-fast to look at it and find the issue. Something that was super easy and a quick fix. The tech that found it this issue spoke with me and explain to me what happened and how it was fixed. I priorly took it the dealership in Warsaw that I bought it from. They never really explained much to me other than it wasn’t putting out a code. I told them several times what was happening and that it only acts up when cold. They blew me off and didn’t run any test on it. Just overall a horrible experience. I appreciate everything that Ben Davis team did for me to get my vehicle up and running. Just was outstanding customer services. More

The service was fast, friendly, and knowledgeable. The pricing was competitive to other locations. Love the ford dealership. The pricing was competitive to other locations. Love the ford dealership. More