Bend Honda - Service Center

Air Bag and Window Recalls I called to schedule work for the air bag and window recall on my 2006 Honda CRV. I got an appointment that worked well for me, and brought the car i I called to schedule work for the air bag and window recall on my 2006 Honda CRV. I got an appointment that worked well for me, and brought the car in. Customer service on the phone and when I dropped the car off was prompt and courteous. I was told it could take four hours, so I went over to Barnes & Noble to hang out, but it didn't take nearly that long. I don't remember the names of everyone I dealt with, but Ty Clark was the person who helped me when I came to pick up the car. He was very friendly and answered all my questions. Nice guy! I had a very satisfying experience. The window parts were back-ordered so I will have to come back for that job, but it is a relief to know I have safe air bags now. More

Airbag Recall Recieved notification from Honda about recall , called Bend Honda that day and was given an appointment for replacement work within a week .... was to Recieved notification from Honda about recall , called Bend Honda that day and was given an appointment for replacement work within a week .... was told that they would need car for about 4 hrs, Dropped off car at 9:00am on day of service, and recieved call back about 1 1/2-2 hours later that work was done and car was ready for pick-up !! Amazingly fast !! Thank you... always get the best and mosr efficient service possible from you guys !! More

Ty is great at customer service. I was almost ready to give up since I called three days in a row and left a message the 2nd time will a staff person that answered the phone. Then the I was almost ready to give up since I called three days in a row and left a message the 2nd time will a staff person that answered the phone. Then the next day I called an left a message...no one every called me back. The next day I drove over and the service dept was do busy I could not wait since I work full time...was on a lunch break. I then called the next day and was told that I could be at the door at 7 am. I did that...I was in line with my car and others walked in...Ty came out and got me as the 2nd customer. That shows he pays attention. I was done in a half hour and made it to work. Thanks More

Always great service at Bend Honda! We have purchased several vehicles from Bend Honda over the years and they have always provided us with good service at a reasonable price. It feels l We have purchased several vehicles from Bend Honda over the years and they have always provided us with good service at a reasonable price. It feels like extended family when you go into the store. More

Good service, nice people I have been taking my car to this dealership for 4 years. I am happy with their service. They gave me reasonable service suggestions. I do not need t I have been taking my car to this dealership for 4 years. I am happy with their service. They gave me reasonable service suggestions. I do not need to wait long to get the service done. More

Quality Honda Dealership This dealership is the best I have ever dealt with. The staff, Ty Clark , is so good to work with I would not consider anywhere else. Excellent, tru This dealership is the best I have ever dealt with. The staff, Ty Clark , is so good to work with I would not consider anywhere else. Excellent, trustworthy and reasonable. I say "Thanks" to them. More

Great service. I dropped my car to be serviced at a busy time. I was impressed how the service agent let me know immediately he would be with me as quick as he possi I dropped my car to be serviced at a busy time. I was impressed how the service agent let me know immediately he would be with me as quick as he possibly could. And he was. The service seems focussed and giving he customer the best experience possible. I appreciate the clarity of communication of issues that need to be addressed without being pushy. I have taken my vehicles to Bend Honda for 9 years and have never been disappointed. More

Great service Friendly, timely with service, and willing to discuss all options for the vehicle. Able to use coupons and receive discounts. This Honda dealership is Friendly, timely with service, and willing to discuss all options for the vehicle. Able to use coupons and receive discounts. This Honda dealership is the place where we purchased our vehicle and it is the only place I have taken my vehicle for service. More

not the greatest experience... the dazzle has definitely fad I haven't had great service since buying my vehicle. People were super helpful when I bought the vehicle. And now when I come in for service they see I haven't had great service since buying my vehicle. People were super helpful when I bought the vehicle. And now when I come in for service they seem to always be telling me some things need to be worked on. I do think it has taught me a valuable lesson to get the car checked out before purchasing it and not to gt tricked into extra coverage that no one will explain to me what exactly it covers. They just tell me to see some underwriter whom I can never get ahold of in person when I'm there. Thanks More

Airbag recall Apparently nothing was done to existing airbag. could this be because it did not require replacement? no explanation was given by the service manager Apparently nothing was done to existing airbag. could this be because it did not require replacement? no explanation was given by the service manager as to why the work was not performed. More