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Bend Honda - Service Center

Bend, OR

4.8
217 Reviews

217 Reviews of Bend Honda - Service Center

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April 08, 2022

I truly stay with Bend Honda because of the customer service. Katelyn and Ty are outstanding and always go the extra mile to make sure I am taken care of with everything from rides to assuring me my car More

by sage.brush555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Steel
Apr 12, 2022 -

Bend Honda responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rory Blumenschein | Service Manager

March 25, 2022

Garret was friendly, knowledgeable, and professional. He met me outside when I arrived and explained what we'd be doing. During the service, he thoroughly explained what my Pilot would need. I never felt More

by hughodonnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garret Brown
Mar 30, 2022 -

Bend Honda responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Rory Blumenschein | Service Manager

Mar 31, 2022 -

hughodonnell responded

Thank you for your response, Rory. You folks run a good ship. And hey, get Garret on this page! :)

March 15, 2022

Excellent service across the board! (Great mood, helpful/attentive with every question or concern... you can tell that customer satisfaction is their #1 goal... I was even bragging to More

by Antonio A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Bend Honda responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, David Thompson | General Sales Manager

February 23, 2022

Great customer service. They got my car in right away for my oil change and rotated my tires at no extra charge. Checked my battery and replaced my battery at no extra charg More

by kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Brown
Feb 25, 2022 -

Bend Honda responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Rory Blumenschein | Service Manager

February 13, 2022

I had a very good experience buying my car here. Since then I've had it in twice for oil changes and had very good service. Knowledgeable staff, fast service, nice facility. More

by slpizinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Bend Honda responded

slpizinger, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Rory Blumenschein | Service Manager

February 11, 2022

Everyone at Bend Honda has been a pleasure to deal with, from the sales department to the service department! Can’t recommend them highly enough. We recently had an issue where the car wouldn’t start, o More

by Lcarey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherief Sadek, our sales rep, 5 stars
Feb 16, 2022 -

Bend Honda responded

Lcarey, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Rory Blumenschein | Service Manager

January 30, 2022

Prompt, courteous handling, listened to my concerns and responded to them, did what they said they would do and did not do what I asked them not to do. Very good briefing on what was done and not done. P More

by wom3770
Recommend Dealer
Yes
Employees Worked With
Ty Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Bend Honda responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Rory Blumenschein | Service Manager

January 27, 2022

Dealership and my favorite service advisor Ty Clark, the best of the best. Have had Ty as the tech I go to for EVERYTHING. He never disappoints. The dealership goes out of their way to see you receive t More

by CLOWNPC1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ty Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Bend Honda responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rory Blumenschein | Service Manager

December 16, 2021

Very efficient and professional staff. The service and communication was upfront. The cost of parts were also competitive with other businesses. More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Bend Honda responded

Hello, thanks for leaving this wonderful feedback. Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Rory Blumenschein | Service Manager

November 12, 2021

The team at the service center is top-notch. They are welcoming, knowledgeable, and informative. In addition, their explanation of the status of your vehicle following maintenance service gave me great p More

by teknotes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garret Brown
Nov 16, 2021 -

Bend Honda responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Rory Blumenschein | Service Manager

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