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Bennett Buick GMC of Lebanon - Service Center
Lebanon, PA
48 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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48 Reviews of Bennett Buick GMC of Lebanon - Service Center
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March 07, 2024
Salesman Ethan Anspach was great to work on the trade in and the purchase of my 2021 GMC Acadia, thanks to Ken Erdman finding it for me. Cameron Williard handled the signing of paperwork fast and efficientl and the purchase of my 2021 GMC Acadia, thanks to Ken Erdman finding it for me. Cameron Williard handled the signing of paperwork fast and efficiently. And Jose took the time to go over all the “bells and whistles “ thus vehicle had. Overall very happy with Bennett Buick GMC of Lebanon. More
by carolcortright
Verified Customer
Helpful June 23, 2023
The service department took care of everything I asked. In this world today everyone is looking for something, all I ask is do what is expected. In this world today everyone is looking for something, all I ask is do what is expected. More
by unique
Employees Worked With
Eddie & Theresa
July 24, 2015
Review is for the detailing department This review is for the Ebersole's detailing department. I had a full detail completed on my vehicle and it was the best and cleanest detail I've ever This review is for the Ebersole's detailing department. I had a full detail completed on my vehicle and it was the best and cleanest detail I've ever had completed. The car looked brand new on the outside and felt so fresh and clean on the inside. Not a spec of dirt to be found and they went above and beyond to clean even the minor details that notice every day (spilled coffee on my sun visor) I would recommend everyone to get their cars detailed there! Excellent service! More
by weeble
Employees Worked With
Tim Eisenhauer
April 27, 2015
Poor Service Experience I had my 2013 Honda Ridgeline that I purchased from Ebersole's in for an oil change and tire rotation with balance. I received an oil change but I ne I had my 2013 Honda Ridgeline that I purchased from Ebersole's in for an oil change and tire rotation with balance. I received an oil change but I never received my tire rotation and balance. I was charged for this service but never received. The service manager did admit they never balanced tires but said his technician told him he rotated tires. My tires were marked and could tell I never received rotation. More
by 2013ridgeline
Employees Worked With
Parker Hoover
April 04, 2013
11/27/12 i had an accident with my 2012 silverado . Since the accident was 120 miles from my house i elected to have it towed home to be fixed. My first and worst mistake was to let the persons insurance , t the accident was 120 miles from my house i elected to have it towed home to be fixed. My first and worst mistake was to let the persons insurance , that pulled out from a stop signal in to the front of me,fix my truck. that insurance co. was ALLSTATE. Four (4) months later, today, i got my truck back. A couple of months ago i wrote a bad review on ebersole body shop. that review was a little hasty, and written before giving them a chance to do right. Since that time ebersole bodyshop, and more importantly KEVIN,has bent over backwards to do all they could to make my truck right, dispite having to deal with allstate insurance.I did not realize how much control ALLSTATE has in how your vehicle gets fixed. ALLSTATE does not care how well it gets fixed or more importantly if it is safe to give back to you. Ebersole took it on thier own to fix a safety item and inspect my vehicle before giving it back to me.The truck has so far had over 17000 dollars worth of damage. I'm sure it will never be as good as it was, but thanks to KEVIN i'm also sure it's about as good as can get, without the help of allstate.I went to Ebersoles because we bought a new honda for my wife from them, and had nothing but excellent service and dealing with them.NOW LESSON LEARNED. I appologize to Kevin for jumping the gun. and advise anyone reading this to beware of dealing with ALLSTATE insurance co. More
by JIMB0526
Employees Worked With
KEVIN/ BODY SHOP
July 12, 2012
Lori is always freindly, explains all the work in detail,explains if there is going to be a problem or a longer wait. she always walks me to the cashier to explain the total bill,the work that was do detail,explains if there is going to be a problem or a longer wait. she always walks me to the cashier to explain the total bill,the work that was done, and if there are any issues that need to be looked at. she is tops! in my book. stanley b. davis 20 year customer More
by yelnats104
Employees Worked With
Lori Jorstad
July 10, 2012
Very friendly service--always willing to work with your special requests. If you have an appointment, they are always ready to perform the work when you arrive. Free car wash after service is a bonus!!! special requests. If you have an appointment, they are always ready to perform the work when you arrive. Free car wash after service is a bonus!!! More
by msjg866
Employees Worked With
Theresa Binner
July 03, 2012
very good service...thorough and pleasant to work with. I would recommend Ebersole to anyone that i know that would be interested in a new car. I would recommend Ebersole to anyone that i know that would be interested in a new car. More
by sheaffen
Employees Worked With
Theresa Binner
