I had been thinking about a new car when I conveniently received a call from Tara at Bennett Infiniti of Allentown. I brought my first Certified Pre-Owned Infiniti, a Q50 from Bennett 4 years ago and I have been going to them for all of my vehicle maintenance since. I had particular requirements for both features and cost and frankly wasn't convinced I need to replace my current car. Tara made it easy to come in and consider my options. She pointed out if I did not find what was right for me they could schedule an appointment to get my Q50 state inspected while I was there since it was due this month.
When I arrived, Xavier Diaz introduced himself, Xavier listened to my needs and talked me through some different options. He was extremely knowledgeable about all the different models and warranty plans; Infiniti has to offer. We agreed that a certified pre-owned Q60 coupe might fit the bill. Xavier retrieved the Q60 and spent time going over the car with me. Since I have a Q50 and the setup is similar, I thought I knew everything, but Xavier pointed out a few updates and things I did not even know. We took a test drive, and all I can say is awesome! We returned to the dealership to figure out if finances would work.
Xavier and I discussed my needs, and he worked out the numbers. I still was not sure I was ready to get into a new loan, but he walked me through the implications, got me a fair value for my trade, and we shook hands on the deal. Xavier clearly explained what would happen next introduced me to Matt Dancsecs who would work with me to complete all the required paperwork. Within 45 minutes I had the keys to my new. The whole experience from appointment to delivery was flawless. Tara made sure I got connected with Xavier, Xavier got me the car I wanted at the price I was willing to pay and Matt got me through the paperwork as quickly as possible.
I've never brought a second car from the same dealer, but my experiences with Bennett from my first experience four years ago to today has been outstanding. If you are interested in a new Infiniti, see Xavier at Bennett Infiniti.