Bennett Toyota of Allentown

I had a wonderful experience and will be a lifelong customer. Thank you all for the courtesy and politeness. Our salesman was very knowledgeable,professional,and honest. I am very satisfied with my veh customer. Thank you all for the courtesy and politeness. Our salesman was very knowledgeable,professional,and honest. I am very satisfied with my vehicle and the service my wife and I recieved More

I rated my experience as great for all areas except price... But who ever wants to spend the money they earn. However the price was very competitive. The customer service I received could not be beat price... But who ever wants to spend the money they earn. However the price was very competitive. The customer service I received could not be beat. When I walked in I explained I wanted to test drive a Scion FR-S and that I would NOT be buying that day and did not want to be given a sales pitch or be pressured into buying. I was not. Kevin Gruver was assigned as my salesman because he knew the car well, which he did, and I was very pleased. After the day of the test drive Kevin was very helpful with answering my questions in a timely fashion and keeping in touch. About a month later it was time for me to buy and I was sure I would buy from Bennett due to the service I received. That is saying something because I had recently moved 4 hours away. I would suggest Bennett Toyota to any friends or family that are in the market for a Toyota or Scion. More

We were made to feel at home from the time we arrived at the dealership. Kevin made us feel like we were old friends. He answered all of our questions and helped us get the right Tacoma for us. Every one the dealership. Kevin made us feel like we were old friends. He answered all of our questions and helped us get the right Tacoma for us. Every one an Bennett Toyota congratulated us on our purchase. We smiled and said to each other that we felt like we just gave birth to our first child. Bravo to all of the employees at Bennett Toyota. Carol and Joe Polenchar More

Joe colon was very helpful and kind. He was respectful and answered all the questions I asked and gave me good advice with what to do with my new car! and answered all the questions I asked and gave me good advice with what to do with my new car! More

My wife and I went to Bennett to look for a 2013 Prius. Our sales rep was Marcos Rivera and he was great to work with every step of the way. We test drove both the Prius and Prius C, went over some pricin Our sales rep was Marcos Rivera and he was great to work with every step of the way. We test drove both the Prius and Prius C, went over some pricing, came back a few days later and wrapped everything up. Great experience and would recommend Marcos Rivera and Bennett Toyota to anyone. More

We contacted Bennett’s internet department and were working with Antonia. She was great to work with and provided us with all of the information before we arrived at the dealership. Once there, Cesar t working with Antonia. She was great to work with and provided us with all of the information before we arrived at the dealership. Once there, Cesar took care of everything and we closed the deal on our new Camry. All of the Bennett team we worked with including Antonia, Cesar, and the Sales Manager Nardo were very professional. It was a fun, no stress experience. I would recommend Bennett Toyota for my family and friends. More

Went to Bennett as a returning customer and they would not work with me. Gave them a few chances to work a deal and spent about an hour negotiating and we were still thousands of dollar apart. Went to Kra not work with me. Gave them a few chances to work a deal and spent about an hour negotiating and we were still thousands of dollar apart. Went to Krause and we had a BETTER deal than I even asked for at Bennett in about 15 minutes. Don't waste your time haggling with Bennett when you can go to Krause and get a BETTER deal in less time. More

I was looking to trade in my 2010 LandRover LR4 for a new (2013) Toyota Highlander, so Bennet was the obvious choice (that's where I bought my LandRover, and they have dealerships for both brands, so the ser (2013) Toyota Highlander, so Bennet was the obvious choice (that's where I bought my LandRover, and they have dealerships for both brands, so the service guy at LR assured me they'd be able to give me a competitive price). My salesman, Kevin Smith, was great: very straightforward, knew the product, and had the sale made except for the price negotiation. I had done my homework and knew what the trade-in was worth and what the new car should cost. I know dealerships are in business to make money, so I wasn't looking for an unreasonable deal, just a fair deal. I expected a difference between my trade and the new car to be about $1,500 (i.e., I would owe the dealer $1,500). The sales manager's initial offer was for me to give them $7,000. I practically laughed and asked why the trade value was so (ridiculously) low. That started a 3-hour marathon of them making me sit there and wait while the sales manager received imaginary phone calls from imaginary buyers who miraculously offered progressively better deals on my trade-in with each call. He also told me I couldn't possible rely on the numbers I had researched at Kelly Blue Book, Edmunds, and NADA websites. I think this was perhaps the most offensive part of the whole encounter - that the sales manager seemed to think I would fall for his car-salesman lines, and he did his best to imply - without ever saying it - that I was uninformed. The condescension was so bad I think the even the salesman was cringing. After 3 hours, they only came down to a difference of $4,500 - way too high. I walked out. Was I expecting an unreasonable deal? Apparently not. I called a dealership in Maryland and they gave me the deal I wanted OVER THE PHONE, without even looking at my trade-in. I am now a loyal customer of Thompson Toyota in Edgewood, Maryland. They were everything I expected Bennet to be - friendly, efficient, and fair. I will never buy a car from Bennet again. The funny part is that after this fiasco, I went to the "value my trade in" program on Bennett's own website, and it told me my old car was worth MORE than my other research had suggested. So I guess Bennet's own website is the most unreliable of them all. Also, they said they couldn't find any numbers for the retail value of the old car (what they could sell it for). It took my husband 5 minutes to find 4 of the same cars in Wayne, PA, by looking at LandRover's certified pre-owned website. Apparently Bennet couldn't find that website. Perhaps because it showed retail values much higher than they were showing me at the dealership. More

First of all the Dealership is beautiful and the employees are very helpful, especially Joe he is very knowledgeable and so great to work with! I will be recommending this place to my friends! Thank employees are very helpful, especially Joe he is very knowledgeable and so great to work with! I will be recommending this place to my friends! Thanks Joe for all your help! More

We started our search for a replacement for one of our household vehicles yesterday, and our salesperson, Adrian, was good. He knew that we were just starting our search, allowed us to test drive a vehicl household vehicles yesterday, and our salesperson, Adrian, was good. He knew that we were just starting our search, allowed us to test drive a vehicle, and gave us information about product launches that might meet our needs. He was very knowledgeable about the vehicle of interest, tried to understand what we were looking for, and understood our time frame BEFORE pushing a sale. I don't know much about their service department or the rest of their sales staff/management, but we had a good experience with our salesperson. More