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Bennett Toyota of Allentown

Allentown, PA

4.8
1,931 Reviews

1951 Lehigh Street

Allentown, PA

18103

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Showing 1,931 reviews

April 03, 2019

Low pressure experience made as pleasant as possible Jim was amazing to work with. He was knowledgeable about the vehicle and listened to our situation and worked with us. I left with a great car and w More

by Michelec2077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Genoe
April 01, 2019

Patient salesman Several options were presented to me. All questions were answered and Chris was very patient through the entire process. Very important to deal with More

by Vegas Nana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fiorot
March 30, 2019

First car We bought a car, thanks to Cesar Martinez... so helpful and willing to talk and explain everything for the well-being of my son... Thanks, Cesar More

by Derectet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caesar Martinez
March 28, 2019

First car buy!! I highly recommend this dealership and Alex Lascala!!! Alex was very knowledgable and answered any questions I had. He was very personable and I never More

by Erica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Lascala
March 21, 2019

great customer service it was a wonderful experience. the sales representative Jose help us alot and explained and answer every single question we have best experience with More

by paola032916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Colon
March 21, 2019

Excellent Experience Happy Customer! My sales representative was very easy going and made the sales process very easy. He listened to my needs along with some not so manda More

by happycustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Borchert
March 21, 2019

Pleased Great experience at Bennett s.. listened to our needs and delivered . No hassle deal . Pleased to leave with the car we wanted . I recommend this deal More

by News
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Genoe
March 17, 2019

Returning customer Today’s purchase marks our fifth vehicle acquired from Bennett toyota, as any purchase in life at times emotions can run high, negotiating, investing More

by Sprink669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephan, Dash , Nardo Tavarez, Andrew Perez
Mar 18, 2019 -

Bennett Toyota of Allentown responded

Thank you for taking the time to share your experience here at our Toyota store. We do understand your frustrations however, our dealership and how we conduct business does not relate to how or when a customer reports an insurance claim nor do we have any control over when a Carfax report is updated. We pride ourselves in providing full transparency to our customers and the absolute best buying experience, as the 2018 President’s Award recipient. Our General Manager offered you full trade value on your vehicle in order to best accommodate you, given the circumstances, in which you declined and continued making public violent threats to our finance manager. Again, thank you for your visit to our store and we are very sorry that we were not able to come to an agreement with you. If you'd like to discuss this matter further, I'm happy to speak with you at your convenience. Best, Christina Behm Client Relations Manager 610-398-9100 ext 6047

Mar 18, 2019 -

Sprink669 responded

Well my phone was streaming live, so you are accusing me of violent threats ? Is that in fact accurate ? You should know in this day and age the audio and video that can be transited via smart devices !. I will be taking this assaniation of character to an attorney.

Mar 21, 2019 -

Sprink669 responded

The incompetence continues at Bennett toyota ! File a claim with Toyota motor Corp to have someone from management get back to us, Bennett has the parts receptionist call my wife’s business line that we asked five times to be removed from records. This dealership is a joke !

March 15, 2019

Bought my first car I had an excellent first time car buying experience. Alex was very polite, patient and answered all of my questions. The lot had a wide selection or c More

by Gjuckes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Lascala
March 12, 2019

excellent Chris Fiorot is an outstanding sales person, he explained everything to me, and made the experience of buy a new car very easy, I give him 5 stars an More

by candygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fiorot
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