Bennett Toyota of Allentown

Jim is an outstanding salesman Purchased a new 2018 Toyota Rav 4. Jim was by far the most professional, informative, patient, fair and kind salesman I've ever dealt with. Most impor Purchased a new 2018 Toyota Rav 4. Jim was by far the most professional, informative, patient, fair and kind salesman I've ever dealt with. Most importantly he's relatable. His constant advocacy for the customer is the reason I'll continue to be a long term customer of Bennett Toyota. I highly recommend reaching out to Jim if you're interested in purchasing a Toyota. I prefer to work with Jim for any future car purchases. Post purchase he's followed up with me multiple times inquiring if I had any questions or require assistance. I've found it rare to find honest business transactions these days, especially regarding vehicles. Purchasing a new vehicle is rarely an enjoyable event; however, Jim was pivotal to the quality experience I had at Bennett Toyota. I can honesty state I had a wonderful experience purchasing my new vehicle. Bennett Toyota will continue to be the first place to earn my business on the future. More

Honest Adrian was very honest with me and explained everything very well when my wife needs a car I will come to him first.I was 30 minutes away from buying Adrian was very honest with me and explained everything very well when my wife needs a car I will come to him first.I was 30 minutes away from buying a car and he told me we can get me a better deal and he did More

Wonderful Experience I had spent months looking for the perfect car when I can across Bennett Toyota. Sales specialist, Todd Fritz, finally helped me finish the search. I I had spent months looking for the perfect car when I can across Bennett Toyota. Sales specialist, Todd Fritz, finally helped me finish the search. I left in a new car that I love, for a price I feel couldn’t be beat. Todd was great from start to finish, not only being patient with my indecisiveness, but also fighting for me to get a great deal on a new vehicle. Todd was very personable and truly made this a great experience. More

Outstanding from start to finish Worked with Jim to purchase a new Tacoma and trade my car. Jim was 5 star from the first handshake throughout the deal of the deal shake. Pleasure w Worked with Jim to purchase a new Tacoma and trade my car. Jim was 5 star from the first handshake throughout the deal of the deal shake. Pleasure working with him and the financial person (John I think). Very good day for me at Bennett after my wife got a RAV4 there last year. Excellent dealership! More

Made my dream truck come true! Very pleasant experience from start to finish. They did not quit until I drove away with my new vehicle. Great customer service and paid attention to Very pleasant experience from start to finish. They did not quit until I drove away with my new vehicle. Great customer service and paid attention to what I wanted! More

Thankful John was my sales rep.... very helpful.. .. respectful... answered all of my questions.. for a women to enter a car dealership by herself.. it is ove John was my sales rep.... very helpful.. .. respectful... answered all of my questions.. for a women to enter a car dealership by herself.. it is overwhelming at times all the paperwork and price points that need to be discussed.... I am annoyed w Toyota for charging fees.. for cleaning the tires .. wi dows etc!!! As it's being fueled.. it's a brand new car which added mo ey to my final bill!! They should be ashamed... the billions thus company earns yearly!!!! The Toyota rav 4 hybrid s safety features are very appreciated in these cold and snowed winters here in Pa... More

customer service skills are lacking My salesman was good and not pushy. Although I couldn't take the car immediately, I completed the purchase so the used car manage could get credit fo My salesman was good and not pushy. Although I couldn't take the car immediately, I completed the purchase so the used car manage could get credit for the sale and meet his goals. The finance person was pushy and made me feel as though I was wrong for not choosing the additional warranty and gap insurance. When I picked up the car it hadn't been detailed as I told it would be (it was owned by a heavy smoker and the interior of the car still smelled horribly). The salesman tried to make it right by offering that it be cleaned, but that meant I was to be inconvenienced and without the vehicle. After a few weeks of noticing that the air conditioning wasn't engaging as it should, I scheduled an appointment to have it checked. The man at the service desk did his best to make me feel stupid and that this is just how it works, but they took the car and had it in the shop for 2 hours. I got it back and was told nothing was wrong, but I did notice that the unit was now engaging as it should. At 5000 miles, the vehicle was checked and I was told the air cabin filter was showing wear, probably pollen. I told the guy at the service desk it wasn't pollen, it was nicotine from the car's previous owner and it should have been replaced when the car was supposedly detailed. At 10K miles, the vehicle was checked again, nothing about the air cabin filter this time, but the guy at the service desk joked how I didn't use the car. I explained I do indeed use it, I bought it here from someone that didn't. This was my 10K check after only owning the vehicle for 7 months. They offer coffee and TV and a play area while you're waiting and an ineffective car wash after your services, in place of good and genuine customer service. I'm happy to be finished with my free service and I am going back to my regular, reliable mechanic who knows and remembers me and knows my cars. Your shiny new facility doesn't make you the best and you should do a better job knowing your customers and learning how to talk to them. More

Best Car Buying Experience EVER This is my third Toyota Corolla purchase from Bennett - this time around was the best and easiest car buying experience I have ever had. Todd Fritz wa This is my third Toyota Corolla purchase from Bennett - this time around was the best and easiest car buying experience I have ever had. Todd Fritz was excellent in everyway - from start to finish! I've already recommended him to my family, friends, and co-workers. More

Amazing Good and fast service , nice people, they are very helpful and make transaction easier for customer, they make people feel welcome and confidence, I’m Good and fast service , nice people, they are very helpful and make transaction easier for customer, they make people feel welcome and confidence, I’m happy with my purchase. More

The Best Place to Buy a New Toyota Cesar was very kind and helpful , He was Very Eficent Answering all my Questions I Recomend him and his team.They Wanted to find the right payment an Cesar was very kind and helpful , He was Very Eficent Answering all my Questions I Recomend him and his team.They Wanted to find the right payment and Vehicle for my Needs More