Benny Boyd Lampasas

⭐⭐⭐⭐⭐ For years, Nyle Maxwell was our go-to dealership. After dealing with ongoing issues on our Ram that they were unable to diagnose or repair, we decided to give Benny Boyd a chance. That dealership. After dealing with ongoing issues on our Ram that they were unable to diagnose or repair, we decided to give Benny Boyd a chance. That decision paid off immediately. Benny Boyd's service department quickly identified the problem, handled both the warranty and service contract process exceptionally well, and kept us updated every step of the way. The level of communication and customer service was night and day compared to what we had experienced elsewhere. When it came time to purchase a new truck, Danny and Steve were outstanding. They listened to what we wanted, respected our budget, and worked hard to put together a deal that made sense for our family. Benny Boyd earned our trust through service and earned our future business through the way they treated us. If you're looking for a dealership that communicates, stands behind its work, and genuinely takes care of its customers, I highly recommend Danny, Steve, and the entire Benny Boyd team. More

Good service and they kept me informed all the way through. Also advised me on what needs to be fixed. through. Also advised me on what needs to be fixed. More

Brad in service department was excellent and he’s always taken care of all my dodge trucks over the years. I would recommend everyone to this dealership to get their services and repairs done professionally taken care of all my dodge trucks over the years. I would recommend everyone to this dealership to get their services and repairs done professionally anytime. More

Not counting tires, batteries, and brakes I personally would not trust any other service provider to perform any service on my diesel engine. would not trust any other service provider to perform any service on my diesel engine. More

I spent over $100,000 on a vehicle here and trusted them to handle basic service. That trust was a mistake. After an oil change performed by their service department, the vehicle was returned withou them to handle basic service. That trust was a mistake. After an oil change performed by their service department, the vehicle was returned without oil. The engine failed shortly after. When I called, I was laughed at and offered another oil change instead of any real resolution. I later had to get the engine replaced elsewhere under warranty. Because I purchased an extended service contract through them, I was required to continue using their service department within a certain distance. I dealt directly with Chris Baker, the service manager, who assured me they would take care of me moving forward. That did not happen. Instead, I experienced repeated service issues, including an improperly installed driveshaft due to failure to follow basic installation instructions. This resulted in multiple return visits, with the vehicle often in worse condition than when it was dropped off. At this point, the issue isn’t a single mistake—it’s a consistent lack of care, attention, and accountability. If you are considering purchasing or servicing a vehicle here, I strongly recommend getting a second opinion before trusting them with your vehicle. More

Service advisor Michael was excellent kept me informed and process was great from start to finish and process was great from start to finish More