Benson Chrysler Dodge - Service Center

They really care Anthony Bull greeted me as well as several other employees as soon as I entered the service area. Mr. Bull listened carefully to my concern about my v Anthony Bull greeted me as well as several other employees as soon as I entered the service area. Mr. Bull listened carefully to my concern about my vehicle and asked me questions and wrote them down so that the technicians would be able to solve my problem with my vehicle. I was then directed to the waiting room which has very comfortable seats and coffee and some treats to eat if you desire. Mr. Bull updated me about what they were doing to my vehicle and they were completed in a very short time. I was informed by Mr. Bull what they had done to correct my concern and I was on the road again. I could tell that this service department was interested in making me satisfied with their service. And I really am satisfied and highly recommend Benson's service department for your service needs. The employees in this service department really do care about satisfying each and every customer. It was by far the best service department I have ever used and the employees lived up to their name, SERVICE.... so if you want great service bring your vehicle to Benson's. More

great Benson of Greer is the place I'll always do business whether it's trading cars or service needs. Anthony Bull in the service dept couldn't be nicer! Benson of Greer is the place I'll always do business whether it's trading cars or service needs. Anthony Bull in the service dept couldn't be nicer! More

AMAZING Kelby did a amazing job with keeping me updated on my vehicle! I have dropped it off twice before this and had a different advisor and I went days wit Kelby did a amazing job with keeping me updated on my vehicle! I have dropped it off twice before this and had a different advisor and I went days without a call! He made sure I knew what was going on with my vehicle at all times! I will definitely ask for Kelby next time I’m in the service dept More

issues w/service department performance but GM outstanding GM Chris immediately addressed concerns with service department, had very high concern for customer satisfaction and went above and beyond to assure n GM Chris immediately addressed concerns with service department, had very high concern for customer satisfaction and went above and beyond to assure no further issues. More

Warranty is meaningless I brought my 2014 Dodge Grand Caravan to be to be serviced twice for the same issue. The van had been jerking and struggling to shift gears. I was in I brought my 2014 Dodge Grand Caravan to be to be serviced twice for the same issue. The van had been jerking and struggling to shift gears. I was in NC when it jerked so harshly that it stopped shifting past 1st gear. Benson flushed the transmission fluid and sent me home. The van continued jerking and struggled to shift, so I brought it back in and was told it was perfectly fine. I asked them to check again only to be told the same thing. I'm now stranded over 400 miles away and Chrysler refuses to have my van shipped back to Benson. I have to wait for my van to be serviced and was told that it may take several days before they'll be able to look at it. My kids are now going to have to miss school, I'm having to pay for extra hotel nights and a rental car while I wait to be able to take my van home. I will never purchase a Dodge again. Warranties are pointless if the dealership is going to ignore issues with your vehicle and then leave you stranded when it was THEIR mistake. More

Outstanding service Received outstanding service while having my vehicle serviced . I was greeted by kelby and he stayed on top of my service needs and took care of every Received outstanding service while having my vehicle serviced . I was greeted by kelby and he stayed on top of my service needs and took care of everything . Outstanding young man , very professional . More

Service Dept I came into the service dept last week. I had never been to this dealership but the young man Kelby that helped me treated me like I was a regular! I I came into the service dept last week. I had never been to this dealership but the young man Kelby that helped me treated me like I was a regular! I will continue to go to Benson from now on for all my vehicle needs More

Excellent quick service Went out of there way to work around my tight schedule. Nice waiting area. The technicians did high quality work. I would highly recommend Benson for Went out of there way to work around my tight schedule. Nice waiting area. The technicians did high quality work. I would highly recommend Benson for sales and service. More

Service work always top notch! I always love the extra special service I get in Benson’s service department! they are always friendly professional and respectful. Anthony Bull is my I always love the extra special service I get in Benson’s service department! they are always friendly professional and respectful. Anthony Bull is my favorite his knowledge of the business makes me very comfortable leaving my car in their care. More

Good experience Was helped by Kennett Morgan. Was told in detail what needed to be done and options explainrd. Pleasant experience ce overall. Will definitely retu Was helped by Kennett Morgan. Was told in detail what needed to be done and options explainrd. Pleasant experience ce overall. Will definitely return to this dealership. More