52 Reviews of Benson Chrysler Dodge - Service Center
Great Service Dept!! Great service Dept! Answered all my questions & was very honest. Thanks for not treating me like I didn't know about cars since I'm a woman. Keep up t Great service Dept! Answered all my questions & was very honest. Thanks for not treating me like I didn't know about cars since I'm a woman. Keep up the good work. I'll be back soon for an oil change. More
Service I had an amazing experience when I brought my vehicle into service to get my engine light checked out. Kelby was an amazing help and explained everyth I had an amazing experience when I brought my vehicle into service to get my engine light checked out. Kelby was an amazing help and explained everything in a way that I understood! Will definitely be back for future services! More
Speedy repair service for weary travelers. Broken transfer case shifter mech that occurred while visiting from Cleveland, OH. Kelby & service crew got my jeep in and repaired same day. Awesome! Broken transfer case shifter mech that occurred while visiting from Cleveland, OH. Kelby & service crew got my jeep in and repaired same day. Awesome! Thank you! More
Loaner I have two Jeeps that I regularly get serviced at Benson. It's frustrating to not have a loaner car available which is offered by many other area car I have two Jeeps that I regularly get serviced at Benson. It's frustrating to not have a loaner car available which is offered by many other area car dealers. Many of them also wash and clean the car as an extra service. Please consider adding the loaner as part of the program. Dealer service is less convenient and more expensive than my local mechanic. More
Service Department The service was excellent! Kelby got me in and out quickly and gave wonderful customer service! I will be coming back for future visits and business! The service was excellent! Kelby got me in and out quickly and gave wonderful customer service! I will be coming back for future visits and business! More
Customer service I bought a 2017 jeep patriot from here and everything was perfect especially the service dept.! The service advisor Kelby helped me with everything I I bought a 2017 jeep patriot from here and everything was perfect especially the service dept.! The service advisor Kelby helped me with everything I needed in a timely manner and was very professional! If you need any services done on your vehicle you have to go see him! More
SEVICE I had service done on my 2016 Ram. The whole experience was great. The advisor was attentive and friendly. Snacks and coffee were provided during my I had service done on my 2016 Ram. The whole experience was great. The advisor was attentive and friendly. Snacks and coffee were provided during my wait. My truck was clean and brought to me when completed. More
Great service dept and staff Very friendly staff, accurate time and pricing estimates, and handled issues efficiently and smoothly, worth the time to deal with this service dept, Very friendly staff, accurate time and pricing estimates, and handled issues efficiently and smoothly, worth the time to deal with this service dept, highly recommend More
Service Department Below Par Having had my Jeep serviced once before at Bensons, I found the service to be acceptable. So I assumed this was the norm. BIG mistake. This time th Having had my Jeep serviced once before at Bensons, I found the service to be acceptable. So I assumed this was the norm. BIG mistake. This time they have stumbled and bumbled the entire way! Misdiagnosed my issues. I personally had to correct their very expensive assumption. However they were successful in gouging me for a $500 service bill. And even was able to screw up their "free" shuttle service. More
I bought a used car from the dealership and within a year the engine went out. I took the car to the service department because it was still under warranty. Because the cost was so high I got the run around the engine went out. I took the car to the service department because it was still under warranty. Because the cost was so high I got the run around and this went on for 3 weeks. After enough complaints, calling the warranty office, and paying some of the cost they fixed the car. After one year the car did the same thing and we recieved the same treatment. It's now a year later and my car is starting the same problem. I would never go to this or any other Benson dealership again and I would'nt recomend them to anyone. The only reason they recieved a one as a rating is because 0 wasnt offered. More