I'm not a typical car consumer. I know going in what I want across the board. Lay it out there. You get an honest answer. Its business not personal. I don't want to grow old there. Do your research. You wont find many sales departments like this one anymore. There used to be several in Vermont. Not any more. Their service manager is also a well educated personable professional that runs an honest shop. They recently moved from the original place to a nice new comfortable place across the street. I would drive a couple hours to get my car serviced there, so buying a car long distance is a given.
Stopped at the dealership on a Sunday, they are normally closed, and was helped by a sales person just happening to be there. They were very concerned with .y time and the things I needed. I had a few complaints which were misunderstandings. The manager called me himself to carify things. The staff is very happy to help in anyway they can.
"Two ourstanding things for this dealer, one they listened..."
Two ourstanding things for this dealer, one they listened to what I had to say - I told them what I wanted and they went with that not trying to change my mind for what they had in stock or style - the second was friendly service in looking over my trade in with positive attitude. Because I couldn't waite around as my salesman was helping someone else-I aske him to call me with values and price - He did and had all the answers to my questions before hand. At this point we have a deal. Unlike my experience with Springfield AutoMall who has raised the quoted price three times called my five time yesterday trying to sell me anything but what I wanted and response to price hike (It's only a thousand more-I quoted you the wrong price at first.