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Bentley Buick GMC Cadillac
Huntsville, AL
181 Reviews
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Showing 181 reviews
November 11, 2019
Service Department was great Very pleasant experience dealing with Kirby in the service department. Was wonderful keeping me updated on the progress on the repair of my SRX. Also, Very pleasant experience dealing with Kirby in the service department. Was wonderful keeping me updated on the progress on the repair of my SRX. Also, worked with me on changing my scheduled making the experience much more convenient for me. More
by darlene
Employees Worked With
Kirby
Helpful November 10, 2019
Bad Battery Had problems starting new (less than 300 miles) Buick Encore. Got it in, fixed quicker than expected and I am back on the road! Richard Foster wa Had problems starting new (less than 300 miles) Buick Encore. Got it in, fixed quicker than expected and I am back on the road! Richard Foster was very helpful and I could not be more pleased More
by Peebles
Employees Worked With
Richard Foster (only one person is listed above) and a young veteran whose name I cannot remember. He is very impressive.
October 27, 2019
Exceptional service Took care of my problem with minimal down time. Got me back on the road quickly. Took advantage of the shuttle service which was nice. Took care of my problem with minimal down time. Got me back on the road quickly. Took advantage of the shuttle service which was nice. More
by kittykatt
Employees Worked With
Kirby Acklin
October 25, 2019
Courteous and quick service I scheduled an oil change and tire rotation which was completed on time with no fuss. The staff was friendly. The service area was clean. The lounge w I scheduled an oil change and tire rotation which was completed on time with no fuss. The staff was friendly. The service area was clean. The lounge was so comfortable I actually napped for a few minutes. I’ll be back again. More
by Okiebuickdriver
Employees Worked With
Jim Phillips
October 20, 2019
great people i can always count on the job being done right and i trust the service.i have been using this company for many years and have always been happy i can always count on the job being done right and i trust the service.i have been using this company for many years and have always been happy More
by nilla_wafer
Employees Worked With
did not get there names
October 14, 2019
Recall brakes Fast and quick service. I set up am appointment and I got the vehicle in a few minutes early. They finish the job ahead of time. I was impressed. Fast and quick service. I set up am appointment and I got the vehicle in a few minutes early. They finish the job ahead of time. I was impressed. More
by Anthony
Employees Worked With
Can’t remember
October 11, 2019
Casey Boardman and Justan Banks were great super helpful friendly and knowledgeable. We told what we were interested in and they made it happen without and hard sell or pressure. Really enjoyed the experien friendly and knowledgeable. We told what we were interested in and they made it happen without and hard sell or pressure. Really enjoyed the experience and right now can’t imagine going anywhere else for our next car purchase More
by Dwk1414
Employees Worked With
Casey Boardman Justan Banks
October 10, 2019
I WAS IN FOR A OIL CHANGE iI was very satisfied with the service I received the personnel were friendly the atmosphere was comfortable I would recommend this facility to anyo iI was very satisfied with the service I received the personnel were friendly the atmosphere was comfortable I would recommend this facility to anyone and will continue to come here for my service More
by susie q
Employees Worked With
Jim Phillips
October 09, 2019
Excellent weekend service manager Took my SUV to have the oil changed on Saturday. The weekend service manager is excellent. Will be having my regular service appointments on Saturda Took my SUV to have the oil changed on Saturday. The weekend service manager is excellent. Will be having my regular service appointments on Saturday from now on. More
by Trish
Employees Worked With
Jim Phillips
October 07, 2019
$89.95 *-Quart Oil Change Coupon Not Honored Went into Bentley GMC to have my oil changed today. Told my "Advisor" I wanted the $89.95 Mobile 1 Full Synthetic Oil Change with Tire Rotation Coupo Went into Bentley GMC to have my oil changed today. Told my "Advisor" I wanted the $89.95 Mobile 1 Full Synthetic Oil Change with Tire Rotation Coupon Deal for 88.95, My "Advisor" said Okay it'll be about an hour. After the work was complete I was shocked to get a bill for 132.68! What! My "Advisor" stated that Mobile 1 oil was not included in the Coupon, although the web site Coupon is named the Mobil 1 Full Synthetic Coupon. What a ripoff, Bate and Switch at its finest. Not to mention from the butning oil smell coming from my truck now, they must have poured half of the oil on the engine block. Needless to say I will not be getting service from Bentley GMC in Huntlville again. More
by Crowwl
Employees Worked With
Kirby W. Acklin
