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Bentley Buick GMC Cadillac

Huntsville, AL

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181 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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2120 Drake Ave SW

Huntsville, AL

35805

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Showing 181 reviews

September 03, 2019

Very professional. My experience was good. I was treated in a professional manner. Mr. Acklin was knowledgeable. My vehicle was returned to me in a timely manner. More

by Caddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby Acklin
August 27, 2019

They are always professional and kind. I have had great experiences with Bentley Service with my 2016 Canyon and my 2014 Cadillac CTS. They are always informative about how long the servic More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Vosen
August 25, 2019

Excellent Customer Engagement Experience Our salesperson Johnny Roberts was excellent. He listened to our needs and delivered in a positive and supportive way. He went above and beyond in w More

by Jazzy Hairlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Roberts
August 20, 2019

Down it went in 4 days We purchased a 2014 Chevy Silverado on Monday, August 12, 2019. The purchase process was a fairly uneventful one. The salesman and his manager said th More

by thanksnotsomuch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
clay
Aug 21, 2019 -

Bentley Buick GMC Cadillac responded

Very sorry for the trouble with the truck. Clay is reaching out to you to resolve. We appreciate your business very much.

August 20, 2019

Had a flat tire and unexplained noise. My flat tire was changed by AAA, but a noise and unexplained roughness occurred. Turned out, my spare tire was "out of round". Bentley replaced the More

by Pat's Cadillac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby
August 13, 2019

Great experience The Service writer and the service engineer/technician were absolutely customer oriented in ensuring all my expectations were met from the time I brou More

by mike1324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kendrick
August 12, 2019

Kirby always keeps my car well serviced Kirby always takes care of my service needs and arranges for a loaner car so I can attend my meetings when I drive down from Chattanooga. Bentley is m More

by Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby Acklin
August 02, 2019

Excessive Charge at Lease End After returning my 2016 GMC Terrain to the dealership at lease end, I find out they are charging me $452 to supposedly get the vehicle ready for aucti More

by leasegal
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Drew James
Aug 05, 2019 -

Bentley Buick GMC Cadillac responded

Lease returns are subject the inspection by the leasing company. Very sorry it did not go how you had hoped but we (Bentley) have absolutely nothing to do with lease return charges nor do we have the ability to change any of those charges. This is the same if you lease any brand of vehicle. Sorry for the problems and we thank you for the business you did allow us the opportunity to earn.

July 29, 2019

Routine service and inspection Service was accomplished in a competent, timely, and customer-friendly manner. Customer waiting area was clean and accommodating -- beverages, televi More

by WJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Vosen
July 25, 2019

Purchase of 2019 Cadillac Easiest trade I have ever made. Biff Anderson,my salesperson, was knowledgeable and professional. I love my new Cadillac. I look forward to the sam More

by RTB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Biff Anderson & Nolan Baker
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