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Bentley Paramus & Rolls-Royce Motor Cars Paramus
Parsippany, NJ
7 Reviews
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October 02, 2026
I had such an amazing experience purchasing my 2018 Lexus IS 350! George was my salesperson, and I truly couldn’t have asked for anyone better. He was incredibly helpful, patient, honest, and made the entire IS 350! George was my salesperson, and I truly couldn’t have asked for anyone better. He was incredibly helpful, patient, honest, and made the entire car-buying process feel easy and stress-free. He took the time to answer all of my questions and made sure I felt comfortable and confident with my purchase. Erik, the Sales Manager, was also amazing. He went above and beyond to help me throughout the process and made sure everything worked out for me. I really appreciated how much effort he put into making this such a positive experience. Patrick helped me with all of the paperwork and made that part of the process quick, smooth, and easy to understand. The experience at Rolls-Royce was exactly what you would expect from a luxury dealership. From the moment I walked in, everyone was welcoming, professional, and attentive. Even though I was purchasing a pre-owned Lexus, I was still treated with the same level of care and respect you would expect when shopping for a Rolls-Royce. The entire atmosphere and level of customer service made the experience feel special. Overall, I had a great experience from beginning to end. George, Erik, and Patrick made me feel genuinely taken care of, and I absolutely love my Lexus! I would 100% recommend this team and Rolls-Royce to anyone looking for a great car-buying experience. I’ll definitely be coming back in the future. Thank you again for everything! More
by Shelly Silva
Employees Worked With
George, Erik and Patrick
February 18, 2023
Just had a new windshield installed as usual Ralf and his crew did an excellent job as always, again great service great people!! crew did an excellent job as always, again great service great people!! More
by evannovante51
Employees Worked With
Ralph and Allison and Eddie treats my cars like their thiers
November 22, 2019
My experience here was great. The service I received from Nelson (our sales person) and Patrick (finance) was impeccable. I've never had such a great experience while purchasing a vehicle before. I HAD to ta Nelson (our sales person) and Patrick (finance) was impeccable. I've never had such a great experience while purchasing a vehicle before. I HAD to take the time out to say thanks again. Be sure to ask for Nelson if you are ever considering purchasing a car here. More
by Tameika13
Employees Worked With
Nelson, Patrick
May 29, 2019
Misrepresentation, No Follow-up and LIES !! Don't Buy here, just move on to a credible dealer. Misrepresented vehicle options, condition and replacement tires and brakes. " We are a Rolls Royce, Don't Buy here, just move on to a credible dealer. Misrepresented vehicle options, condition and replacement tires and brakes. " We are a Rolls Royce, Bentley Dealer we do things 100 % , yes 100% the wrong way...Walmart brand replacement tires, Napa Brake rotors and pads, on a $42k dollar 35 k miles Lexus...not to mention cracked windshield, damaged front bumper that was damaged in pictures, " No we repaired that" Nope they didn't... scratched sill plates in door steps, beat up floor mats a " Certified" vehicle sticker on windshield, certified ...what that we lied about it's condition?? Not done yet, I paid with a Bank check, 14 days later I'm still waiting for the title , which they had in the store, at least I was emailed a picture before I traveled five hours to buy it. I left without it, as " the office sends that out" well I guess not be cause 14 days later I don't have it and my Lexus is parked in my garage , can't drive it. All ready spent $1600 on repairs they should have done...GM Jim Caruso promised me a check for $1000 towards the repairs...guess what, it must be with the title that has never arrived, and he is not responding to multiple emails and calls. Rotten from the top to the bottom !! Don't SPEND $10 here , they don't care. I should have known with a Google rating of 3.8 but again ,I TRUSTED THEM !! Big mistake !!! Lies , Lies Lies More
by Extremely Disappointed Buyer
Employees Worked With
Nelson Fong Jim Caruso
January 13, 2012
Exceptional Service. This is my 2nd Bentley & I keep going back to Bentely Parsippany becasue of their exceptional customer service. Their customer service, attention to detail & quality of work are alw going back to Bentely Parsippany becasue of their exceptional customer service. Their customer service, attention to detail & quality of work are always beyond my expectaions. I recently have been working with Ralph Oliveri at service and he is really one of the best. He really went above & beyond and truly provided me a great overall experience. I recommend everyone buy & serive their car at the dealership. More
by apaseklo
Employees Worked With
Ralph Olivarri
