
Benton Nissan of Hoover
Hoover, AL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Everyone at Crown was very nice to. They were very respectful and did not make me feel like that just because I am a woman, I do not know anything about buying a car. I have been to many dealerships b respectful and did not make me feel like that just because I am a woman, I do not know anything about buying a car. I have been to many dealerships before and they have treated me like I was stupid because they assume that because I am a woman that I know nothing about buying a car. I would have to ask to speak to a woman if I saw a car I was interested in. But NOT here!! EVERYBODY (especially Cederic) was so kind to me and did not act sexist towards me. I will definitely recommend Crown Nissan to my friends & family. Thank you Cederic & everyone else at Crown Nissan for making my first time to buy a new car so pleasant!! More
This is my second vehicle from Crown Nissan. I love my Nissan Altima but was not impressed with my salesman Tim. Jeff actually helped more getting me the deal I wanted than Tim. I was very happy with Jeff Nissan Altima but was not impressed with my salesman Tim. Jeff actually helped more getting me the deal I wanted than Tim. I was very happy with Jeff until I recently noticed something about the warranty he sold me. He gave me a flyer that talked about the maintenance plan that showed a 36 month 36,000 mile plan that covered oil changes and other routime maintenance. On the flyer he gave me he had written 36/36,000 $359/ Well I was charged $359 but when my warranty came in the mail I just put it in the glove box thinking I didn't need it right now. Well when I got ready for my first oil change I pulled it out and the card that came with my maintenance plan says it expires in 5000 miles not 36,000. So I pulle dmy contract because I was sure there was an error...but no my contract also said 5000 miles. I was not happy. I went online to see how to contact the manager but there is no contact info for that...so I will have to try and call or write a letter unless this review helps it get resolved. My first experience with Crown was much better than this one. While Jeff was very friendly and helpful in many other ways I do not appreciate being shown one thing yet sold something different. Yes I am at fault to for not noticing it on my contract before signing it but I expected him to mark what he showed me and what we discussed not something else. As far as Tim Provost my experience with him was bad from the beginning. He was curt and almost rude. If it had not been for Jeff working out the purchase I would have walked away definitely. I hope Nissan will correct this maintenace plan issue so I will purchase my next car from them. Noone likes to be taken advantage of. More
This is my third car from them and both Dennis and Kent worked very hard to make my deal work and I am so happy with my new truck. What a great place to purchase a car from. I will be back and recommend worked very hard to make my deal work and I am so happy with my new truck. What a great place to purchase a car from. I will be back and recommend them to all my friends. Thanks so much! Paul More
Honest, fair, friendly, professional. I have bought a lot of cars in my time, and I can say unequivocally, this is the best "car buying" experience ever. From the Dealership Owner (Mr. Roper), to the GM lot of cars in my time, and I can say unequivocally, this is the best "car buying" experience ever. From the Dealership Owner (Mr. Roper), to the GM (Bob Cruthirds), and particularly Gary Perkins, my sales associate, demonstrated to me how an automobile dealership should be run, from a consumer's perspective. I will recommend Crown Nissan to my friends and business associates without hesitation. More
This is by far the best car buying experience I have ever had. My salesman Tim was very knowledgeable about all of the cars. He came across as very honest and friendly. He didn't put any pressure on me and t had. My salesman Tim was very knowledgeable about all of the cars. He came across as very honest and friendly. He didn't put any pressure on me and took the time to help me find the car that had all the features I wanted. His work was top notch. Jeff in the finance department was equally as friendly and helpful. The whole experience was a pleasure. More
I have never had a more positive experience with a dealership than Crown Nissan. Gary Perkins is the ultimate sales person. He anticipates every need of the consumer and stays one step ahead the whol dealership than Crown Nissan. Gary Perkins is the ultimate sales person. He anticipates every need of the consumer and stays one step ahead the whole way. Everyone in the dealership takes pride in their work. Great job, guys! Keep up the good work. PH More
I am extremely pleased with my purchase and the service. Both Rexanne and Quinton were very friendly and courteous. Quinton was very professional and informative regarding my purchase. I was very pleased wi Both Rexanne and Quinton were very friendly and courteous. Quinton was very professional and informative regarding my purchase. I was very pleased with the fact that he treated me as an intelligent person not a "dumb female" as some other dealerships have done. I will definitely do business at Crown Nissan again. More
John Smith went above and beyond the call of duty. My wife's drivers license had expired so he drove us 30 minutes across town to get them renewed. He also worked with the finance company to help us get wife's drivers license had expired so he drove us 30 minutes across town to get them renewed. He also worked with the finance company to help us get our new car. Thanks, David and Malissa Freeman. More
The employees there are friendly, professional, and hard-working. They answered all of my questions and concerns. In the end, I saved money and got the car I wanted. My salesperson, Jim, was on 'poin hard-working. They answered all of my questions and concerns. In the end, I saved money and got the car I wanted. My salesperson, Jim, was on 'point' and worked hard to get me the things I wanted. I will definitely go back there for car servicing and for my next car purchase. Thank you, Crown Nissan! More
john was a very good sales person. his customer services was absoutley 100% satisfying.An he was a man of his word he told he would take care of us and he did just that. Me and my husband really do appreaci was absoutley 100% satisfying.An he was a man of his word he told he would take care of us and he did just that. Me and my husband really do appreaciate that. The customer services was quick , fast and professional .An thats why me an my husband will do business with crown nissan for good. John Smith you were awesome!!!! Thanks!!:) Great customer service!!!!!!!!!!!!!!!! More