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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.1
2,258 Reviews

2,258 Reviews of Benzel-Busch Motor Car - Service Center

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September 07, 2017

B1 service The service that was done to my car was great. The staff was approachable and easy to deal with. The time management was met and job was actually done More

by Aniuq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
Sep 08, 2017 -

Benzel-Busch Motor Car responded

Hello Aniuq, we are so glad to know that you received excellent service. Thank you very much for the kind review and we hope to see you again in the future.

September 07, 2017

Andrew could not have been nicer My experience from beginning to the end when I brought my car in for service was exceptional. All staff were extremely courteous. Andrew could not h More

by ladymcdi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 08, 2017 -

Benzel-Busch Motor Car responded

Hello ladymcdi, we are so glad that you received exceptional service at Benzel-Busch. We will pass on your kind words to Andrew and the staff. Thank you for the kind review and we hope to see you again in the future!

August 29, 2017

Service Anytime I go for service, It is always excellent. Hands Down! From greeting to loaner cars to understanding the problem. Makes you feel welcome. I als More

by Victor G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Iseman
Aug 29, 2017 -

Benzel-Busch Motor Car responded

Hello Victor G., we are so glad you received excellent service at Benzel-Busch. Thank you for the review and we hope to see you again in the future!

August 25, 2017

the quality and care received is exceptional Amazing dealership, I've been a client for more than 5 years and have never been disappointed! Mercedes Benz of Englewood makes you feel at home More

by Claudia R. Barrientos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Palm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2017 -

Benzel-Busch Motor Car responded

Hello Claudia R. Barrientos, we are so glad that you received exceptional care and quality at Benzel-Busch. Thank you for your kind review and thank you for being a loyal customer!

August 24, 2017

Frank Armando Frank was exceptional. He made sure I knew what was being done and followed up with phone calls as necessary. Very good job Ed Assile More

by Edwrad1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Armando
Aug 29, 2017 -

Benzel-Busch Motor Car responded

Hello Edwrad1949, we are so glad that you had a good experience with Frank ! We will pass on your kind words to him. Thank you for the review and we hope to see you again in the future.

August 23, 2017

Pleasant and efficient As usual I received extraordinary attention. I question why the cost of the replacement tire with my Mercedes tire insurance was 70 more dollars less More

by ALVIN KATZmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D nieves & atiph
Aug 24, 2017 -

Benzel-Busch Motor Car responded

Hello ALVIN KATZmd, thank you for reaching out to us. We know that a service manager has contacted you and if you have any more questions or concerns please let us know.

August 18, 2017

Excellent See my email to Will Aramayo from earlier today. David Nieves, Jonathan Fleishman and Hatef did an excellent job in dealing with an emergency repair. More

by password
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nieves, Jonathan Fleishman and Hatef.
Aug 18, 2017 -

Benzel-Busch Motor Car responded

Hello password, we are so glad to that you received excellent service! We will pass on your kind words to David Nieves and Jonathan Fleishman and Hatef. Thank you for your review and we hope to see you again in the future.

August 17, 2017

Chris Ismail was extremely helpful He knew what was wrong w Chris Isman was extremely helpful He figured out what the problem was & he was right Service took care of it Wish we could have gotten a loaner car so More

by Lanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Isman, Larry Nash
Aug 17, 2017 -

Benzel-Busch Motor Car responded

Hello Lanie, we are so glad that Chris was extremely helpful for you. We will pass on your kind words to Chris. Thank you for the review and we hope to see you again in the future!

August 16, 2017

Saturday Satisfaction We had an emergency as far as we were concerned. God a new tire with no problem...ON A SATURDAY AFTERNOON. GREAT. Our regular service advisor was a More

by UCCsecretary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAMES J. POWELL
Aug 16, 2017 -

Benzel-Busch Motor Car responded

Hello UCCsecretary, we are so glad that you had a pleasant experience at Benzel-Busch. Thank you for your kind review and we hope to see you again in the future!

August 16, 2017

JOHN POWELL TREATS US GREAT NO WAIT, EXCELLENT SERVICE. THEY FIX AND RETURN IT FAST!!!!!!!! I WILL NOT USED ANY OTHER DEALERSHIP. THEY HAVE THE BEST STAFF. JOHN POWELL MAKES SER More

by jmac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOHN POWELL
Aug 16, 2017 -

Benzel-Busch Motor Car responded

Hello jmac, we are so glad that you received excellent service at Benzel-Busch! We will pass on your kind words to John and the staff. Thank you for the review.

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