Benzel-Busch Motor Car - Service Center

As always, service was exemplary. Staff is courteous, professional and very pleasant. My questions are answered promptly, and waiting time for the vehicle was reasonable. All this a Staff is courteous, professional and very pleasant. My questions are answered promptly, and waiting time for the vehicle was reasonable. All this adds to Mercedes Benz's fine reputation. More

Always feel safe with Mercedes Benz The excellent road service of Mercedes Benz is one of the reasons my family only drives their cars. We are always satisfied with their service. The excellent road service of Mercedes Benz is one of the reasons my family only drives their cars. We are always satisfied with their service. More

"Great Service" This was a major service visit and I was I could have been really stressed so I must say thanks to Chris Iseman for his personal and professional inte This was a major service visit and I was I could have been really stressed so I must say thanks to Chris Iseman for his personal and professional interactions. His accommodating approach kept the service in perspective. This is what makes Benzel-Busch my choice of dealerships. Also thanks to Orlando Dranguet for his assistance. More

damage repair Our car was damaged by an obstacle in the road. David Steinberg was extremely helpful in working with our insurance company to get proper settlement. Our car was damaged by an obstacle in the road. David Steinberg was extremely helpful in working with our insurance company to get proper settlement. More

Amazing service Scott was very helpful and kind. As soon as I arrived into the dealer he explained how the whole will be + he answered some of the questions I had. Th Scott was very helpful and kind. As soon as I arrived into the dealer he explained how the whole will be + he answered some of the questions I had. Thank you very much Scott More

Professional & great service always So pleased with my advisor Robert . He was so helpful and accommodating. The drivers seat cover was replaced at no charge. I was very pleased with ser So pleased with my advisor Robert . He was so helpful and accommodating. The drivers seat cover was replaced at no charge. I was very pleased with service. More

Sossio was great! Great service from Sossio and his team! Would definitely recommend! Very thorough and professional from start to finish! A very pleasant experience at Great service from Sossio and his team! Would definitely recommend! Very thorough and professional from start to finish! A very pleasant experience at a superior dealership! More

Best Experience I normally don't bother writing reviews, but Service Advisors Michael Min Kim and David Nieves were absolutely fantastic. They were very attentive and I normally don't bother writing reviews, but Service Advisors Michael Min Kim and David Nieves were absolutely fantastic. They were very attentive and addressed all of my concerns-- they ensured my smooth transition into a loaner. The level of professionalism was unparalleled. If these two young gentlemen reflect how this service center serves each customer, you have just gained a lifetime customer at Benzel-Busch. Keep it up! I recommend this place without reservation. More

great service great dealership, very clean service is quick, loaner provided - new machine for hot chocolate always a pleasure to come back strong brand, strong great dealership, very clean service is quick, loaner provided - new machine for hot chocolate always a pleasure to come back strong brand, strong dealer a Mercedes must More

GREAT SERVICE Best service ever, I brought the the car for first year service and given a loaner two hours later everything was done including rotating the tires & Best service ever, I brought the the car for first year service and given a loaner two hours later everything was done including rotating the tires & fixing a nail lodged in the tire.Thanks to Frank Armando Service Manager, he was excellent More