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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.1
2,258 Reviews

2,258 Reviews of Benzel-Busch Motor Car - Service Center

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February 07, 2017

Excellent service they fixed the problem in no time at all free of charge. The clip had come loose and the piece on the bottom of car was sticking out. Then they spent More

by rigney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Fleischman my service consultant
Feb 14, 2017 -

Benzel-Busch Motor Car responded

Dear Rigney, Jonathan and the team are happy to hear that you had a wonderful experience. Thank you very much for your feedback. Sincerely, Willy Aramayo Client Relations Manager

February 07, 2017

Excellent Service We had a small repair under warranty and Min Kim and Scott took phenomenal care of us. They were aware that we were looking at a new vehicle lease in More

by JCLee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Min Kim, Scott
Feb 14, 2017 -

Benzel-Busch Motor Car responded

Dear JClee, We are happy to hear that Michael Kim and Scott Bateman were able to assist you. Thank very much for your feedback. Even better to hear that, we made you feel like family. Kind Regards, Willy Aramayo Client Relations Manager

February 06, 2017

Completely professional David Nieves was fantastic.. he kept me informed and updated on all services . He called and discuss the work before it was performed . He was com More

by Hardwork
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nieves
Feb 14, 2017 -

Benzel-Busch Motor Car responded

Thank you for your feedback. We are happy to hear that David Nieves was able to provide you with a fantastic service experience. Sincerely, Willy Aramayo Client Relations Manager

February 05, 2017

Excellent service Benzel-Busch Motor car Corporation in Englewood goes above and beyond to make sure their clients are satisfied. From the service manager to the tech More

by Geromino
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Tangen
Feb 15, 2017 -

Benzel-Busch Motor Car responded

Geromino, Thank you for your feedback on your recent service with the Benzel-Busch family. We are happy to hear that you were satisfied. Kind Regards, Willy Aramayo Client Relations Manager

February 05, 2017

Service Very helpful staff and employees I had a flat tire and they fixed it in a very reasonable time . The service was extremely good and the person helping More

by Azitab
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan fleischman
Feb 15, 2017 -

Benzel-Busch Motor Car responded

Dear Azitab, We are sorry to hear that you had a flat tire, and thank you for trusting us with your vehicle. It was also nice to hear that we replaced your tire in a reasonable time. Kind Regards, Willy Aramayo Client Relations Manager

February 04, 2017

Service, maintenance I received Excellent, fast, friendly service. my service employee was exceptional. My time at the service facility was a wonderful experience. I en More

by Mercedes Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Raymond
Feb 14, 2017 -

Benzel-Busch Motor Car responded

Thank you for the kind review of our dealership. We look forward to helping you in the future.

Feb 15, 2017 -

Benzel-Busch Motor Car responded

Dear Mercedes Debbie, We are glad to hear that you received excellent, fast and friendly service with our service team. Kind Regards, Willy Aramayo Client Relations Manager

February 03, 2017

10K Service The service was performed without any issues or concerns. Very professional staff, especially John Meyers! I would recommend the dealership to any one More

by Raymond Palmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Meyer
Jul 11, 2017 -

Benzel-Busch Motor Car responded

Hello Raymond Palmer, we are glad you received great service! We will pass on your kind words to John. Thank you for your lovely review.

February 02, 2017

Chris and the whole staff was great. Had a flat tire, and no appointment. Was very please that the were able to give me a new tire right away. On top of that great, all were very friendl More

by Howard320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Szelag
Feb 14, 2017 -

Benzel-Busch Motor Car responded

Thank you for the kind review of our dealership. We look forward to helping you in the future.

February 01, 2017

Bob Burg is the best Unfortunately, I've had to bring my 2015 C400 into the dealership for several minor issues over the years. The most recent issue had to do with some More

by spencer12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Burg in Service
Feb 14, 2017 -

Benzel-Busch Motor Car responded

Thank you for the kind review of our dealership. We look forward to helping you in the future.

January 31, 2017

Preventive maintenance and recall service. The dealer reminds you if a preventive maintenance service is required to your vehicle. At the same time they explain to you what needs to be done an More

by forever316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Torell
Feb 14, 2017 -

Benzel-Busch Motor Car responded

Thank you for the kind review of our dealership. We look forward to helping you in the future.

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