Benzel-Busch Motor Car - Service Center

Fair, honest and met timeline. Scott Bateman met me at the entrance and walked me thru the process. He stayed with the job until it was done. I am very satisfied Scott Bateman met me at the entrance and walked me thru the process. He stayed with the job until it was done. I am very satisfied More

David is GREAT! My service adviser, David was super friendly, professional and polite. Everything was smooth and beyond my expectations. I love it that they wash the My service adviser, David was super friendly, professional and polite. Everything was smooth and beyond my expectations. I love it that they wash the car for you. Thank you! More

Easy,quick,courteous,efficient My service advisor was Frank Armando who was all of the above positive adjectives....a pleasure to deal with and I always ask for Anthony Del Corso to My service advisor was Frank Armando who was all of the above positive adjectives....a pleasure to deal with and I always ask for Anthony Del Corso to be my technician as I trust him totally to make my car run perfectly. They are a great team....I live much closer to Prestige but, I defected to Benzel Busch...it is worth the drive. More

Pleasant, Polite Great, speedy service. Very knowledgeable on y vehicle. Excellent on keeping me informed with updates on my vehicle. Fantastic and easy to use webs Great, speedy service. Very knowledgeable on y vehicle. Excellent on keeping me informed with updates on my vehicle. Fantastic and easy to use website. HIGHLY recommended. More

Thank you for your service Thank you very much for your kind service. It was clean and the staff were all very friendly. I would appreciate it next time. Thank you Thank you very much for your kind service. It was clean and the staff were all very friendly. I would appreciate it next time. Thank you More

Excellent service Great service , very helpful staff. The service department was exceptional. Best service department on the tri state they were fast , friendly and ver Great service , very helpful staff. The service department was exceptional. Best service department on the tri state they were fast , friendly and very efficient. I could not ask for more . I wish all dealerships could be this great . Truly wI'll be the only place I will buy and service my vehicles More

Outstanding Service When I arrived, I was greeted by a young lady who signed me in. Chris Iseman came out introduced himself and he reviewed my service order. My primary When I arrived, I was greeted by a young lady who signed me in. Chris Iseman came out introduced himself and he reviewed my service order. My primary reason for service was to install the Illuminated Star. I was initially told logo projector lights were not able to be installed in my vehicle. Chris did further research and found it could be done. Parts were ordered and they would be installed the next day. Chris provided exceptional service, arranged for a loner car and made sure I understood the my order. I am super excited about the new, classy features on my Benz. I do hope that Mercedes Benz will resolve the issues that prevent my iPhone from working with the car wifi since I pay for it with the embrace package. Thank you. More

Exceptional Service Upon arrival I was greeted by Chris who explained about my tires. Then Mike Kim helped me. Mike took his time to explain everything, follow up, and a Upon arrival I was greeted by Chris who explained about my tires. Then Mike Kim helped me. Mike took his time to explain everything, follow up, and assist me. I have never had such great service as was provided by Mike. More

Excellent exerience with no trouble or inconvenience. The service of my vehicle was outstanding. My service director Frank Armando was amazing. I did not have to wait nor was I ever left alone for five The service of my vehicle was outstanding. My service director Frank Armando was amazing. I did not have to wait nor was I ever left alone for five minutes. It was perfect. He texted me to tell me that the car would probably be ready in the early afternoon and it was. I consider that perfection. More

Service I brought my car in for tires found several other issues with the car. The service person made sure all issues found with the car was taking care bef I brought my car in for tires found several other issues with the car. The service person made sure all issues found with the car was taking care before returning the car back to me. Now my car drive like it is brand new. I would also like to say thank you to David Nieves who made it so pleasant and reassured me that everything would be great once I got my car back. I am a happy customer. Carmel Beliziare More