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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.1
2,258 Reviews

2,258 Reviews of Benzel-Busch Motor Car - Service Center

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October 17, 2016

Exceptional There are never any complaints with BB. Service, personnel, pick-up driver, delivery driver are all exceptional young men dedicated to BB and what it More

by CMG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Berg
Oct 20, 2016 -

Benzel-Busch Motor Car responded

Thank you CMG for taking the time to write us a review, I am glad to hear we always provide you with exceptional customer service. Be sure to come back for any other service/sale needs! Willy Aramayo Client Relations Manager

October 17, 2016

Excellent I have never been to a service department like the Benzel-Bush, I live in Corning NY, and I will now plan my family visits around my car's service cal More

by nemardva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Raymond
Oct 20, 2016 -

Benzel-Busch Motor Car responded

Dear Nemardva, We are so glad you chose Benzel Busch to service your car, and even more glad that we were able to meet your expectations! If there is anything else we can help with , please feel free to stop by or call us anytime! Willy Aramayo Client Relations Manager

October 15, 2016

good service Your sales person has enough knowledge of automobile and try to understand of customers need. Your person explained and advised our some may quest More

by kenken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Armando
Oct 20, 2016 -

Benzel-Busch Motor Car responded

Dear Kenken, Thank you for taking the time to write us a review, We are glad to know we were able to answer all your questions and that you are happy with the experience! Hope to have you back soon! Willy Aramayo Client Relations Manager

October 15, 2016

Perfect. Sosio Sole is the absolute best!! He always makes sure that all is perfect. From making the appointment to picking up my car! Excellent in every way! More

by Boys2822
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sosio Sole in service
Oct 20, 2016 -

Benzel-Busch Motor Car responded

Thanks Boys2822! We appreciate your feedback and are glad to know that Sossio provided you with excellent service experience! Feel free to reach out to us if we can help in anyway way. Hope to have you back soon! Willy Aramayo Client Relations Manager

October 15, 2016

Servicio. EXELENTE la atención y el servicio fue muy buena y rápido, apesar de todo, la persona que me atendió tiene un 100 pts , fue muy claro y exacto con t More

by al3p
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Servicio al fondo para ir a Customer service.
Oct 20, 2016 -

Benzel-Busch Motor Car responded

Gracias Al3p! Gracias por tus comentarios! Siempre estamos feliz de escuchar que nuestros clientes han tenido una buena experiencia! Si te podemos ayudar en alguna cosa por favor llamanos o tambien puedes pasar cuando usted quiera! Willy Aramayo Client Relations Manager

October 14, 2016

on time and well done. great service dept especially chris iseman.very professional and welcoming. Chris knew what to have done and arranged a loaner for me promptly. Waiti More

by nortwal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Messina
Oct 20, 2016 -

Benzel-Busch Motor Car responded

Dear Nortwal, Thank you for taking the time to write us a review. We are pleased that Chris was professional and welcoming, also happy to know our waiting area was comfortable to you and that you enjoyed our coffee! If there is anything else we can do please don't hesitate to reach out to us at anytime. Willy Aramayo Client Relations Manager

October 13, 2016

Excellent. I have leased 7 vehicles from this dealership and it is not only the excellence of the vehicles themselves that keep me coming back, but the service y More

by Jpbeno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Meyer
Oct 20, 2016 -

Benzel-Busch Motor Car responded

Thank you Jpbeno for your review! We appreciate your feedback and your loyalty! Thank you for continuously choosing Benzel Busch, If there is anything we can do for you please feel free to stop by or call anytime. Willy Aramayo Client Relations Manager

October 13, 2016

50,000 miles service The people I dealt with were professional, courteous, knowledgeable, and friendly. They do a fantastic job. The design and the layout of the service d More

by saba, Shahrokh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Almanzar (not very sure of last name!)
Oct 20, 2016 -

Benzel-Busch Motor Car responded

Dear Shahrokh Saba, Thank you for taking the time to write us a review, I am so glad to hear that we were courteous friendly and professional to you! We do our best to provide our customers with exceptional customer service experience. Please don't hesitate to reach out to us or stop by anytime if there is anything we can do for you. Willy Aramayo Client Relations Manager

October 13, 2016

Benzel Busch routine: Great service! After 155K miles I continue trusting this dealership for their service and peace of mind. Loaner cars are an added benefit and great time saver. More

by speed120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Torell
Oct 20, 2016 -

Benzel-Busch Motor Car responded

Thank you Speed120! We are really glad to hear that we can save you some time and that you have trusted us to service your car! We do our very best to meet our customers expectations, and I'm happy to know we have done that for you. Be sure to stop by with any service/sales needs. Willy Aramayo Client Relations Manager

October 12, 2016

Excellent, professional service Going to Benzel Busch in Englewood is a breath of fresh air. They have somehow figured out the perfect balance between VIP customer service and profe More

by Alpine Resident
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Min Kim
Oct 20, 2016 -

Benzel-Busch Motor Car responded

Dear Alpin Resident, Thank you for the great review of our dealership! We appreciate your feedback and are so glad to hear about your wonderful experience with us and especially Min Kim. We strive to give our customers professional and friendly service, and I am happy to hear we did that with you. If there is anything else we can help with feel free to stop by or call us at anytime. Willy Aramayo Client Relations Manager

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