Riverview Toyota Scion - Service Center
Mesa, AZ
137 Reviews of Riverview Toyota Scion - Service Center
My service advisor was very helpful and listened Rich was very helpful. Listened to what I needed done. Kept me informed of the status of my car during my wait. Felt like I was given all the facts an Rich was very helpful. Listened to what I needed done. Kept me informed of the status of my car during my wait. Felt like I was given all the facts and nothing was hidden. I will have him as my service advisor again. More
Repair review He got the car in for service right away, and called on my cell phone when it was ready. He also had the car washed for me. He got the car in for service right away, and called on my cell phone when it was ready. He also had the car washed for me. More
friendly , accommodating and always keep me inform. He was friendly , accommodating and always keep me inform. Asked if I wanted water . I have never had this service before at this location . It was a He was friendly , accommodating and always keep me inform. Asked if I wanted water . I have never had this service before at this location . It was a very positive expressed More
Incredible! I went in late in the day with no appointment and Randy was incredible. I had to leave next day for a trip and he took GREAT care of me from start to I went in late in the day with no appointment and Randy was incredible. I had to leave next day for a trip and he took GREAT care of me from start to finish. I will continue to come there for my service and will always ask for Randy. More
service appointment Although I made my appointment online no service advisor was assigned to me. I walked into the service area and spoke with Bruce he gladly took care o Although I made my appointment online no service advisor was assigned to me. I walked into the service area and spoke with Bruce he gladly took care of my vehicle and was pleasant through the whole process. He also followed up the next day to ask if we were happy with the service and any questions or concerns that may have occurred. More
always meets or exceeds my expectations. The service delivery always meets or exceeds my expectations. Bruce does a great job helping me out and taking care of my car, and service areas are a The service delivery always meets or exceeds my expectations. Bruce does a great job helping me out and taking care of my car, and service areas are always clean and well lit, environment is friendly and welcoming. Very good experience! More
I have an exceptional service adviser Amanda Dell is an exceptional service adviser; she's knowledgeable and very capable in explanation of parts and the service needed. I would highly re Amanda Dell is an exceptional service adviser; she's knowledgeable and very capable in explanation of parts and the service needed. I would highly recommend Riverview Toyota. More
VERY GOOD My service advisor, Mark Anello, was very good. We discussed what was needed then he reviewed my past service records on the computer (no one had ever My service advisor, Mark Anello, was very good. We discussed what was needed then he reviewed my past service records on the computer (no one had ever done that before with me!) He saw that I was previously advised to have something else done on my RAV (which I hadn't done yet. oops!) He recommended I do the additional service item this time - which I agreed to do. He explained everything very well. I waited for my vehicle. He stopped to update me during my wait. My service was completed in a timely manner. He took care of checking me out and off I went. Perfect! Mark was very professional and friendly and explained everything really well. I appreciated all that. I would definitely request Mark to be my service advisor again. More
A VERY NICE EXPERIENCE! The advisor that assisted me was very patient, flexible, knowledgable and friendly. A very nice experience. I went in expecting the worst and came out The advisor that assisted me was very patient, flexible, knowledgable and friendly. A very nice experience. I went in expecting the worst and came out very pleased. More
Efficient I was received shortly after I arrived and service person took time to listen to my repair requests and explained the service for the two recalls. I I was received shortly after I arrived and service person took time to listen to my repair requests and explained the service for the two recalls. I was waited on immediately when I arrived after the service. Paid my bill and my washed car was ready in the service bay. More