10/10, A+, 5 Stars! - dawnlpm
10/10, A+, 5 Stars!
This was one of the greatest car buying experiences I’ve had, so if you see a car you want at Right Toyota, call my sales girl Tiffany Sharp!
This was an out of state purchase so it involved a lot of anxiety since I couldn’t see, smell or drive the car myself. Tiffany was so helpful with photos, videos and FaceTime and she pointed out a dent and scratches that she saw, and explained that her team could fix the dent and try to work on the door scratch. When she sent photos/videos and I wasn’t sure if there were blemishes, she took the time to go back to the car and show reflections from the sun and the light pole, even in the 108 degree temps.
I had a million and one questions about the car and the process of making an out of state vehicle purchase, and she never made me feel like I was asking too much and she always answered so quickly. Tiffany is incredibly on top of it!
There was a price that I needed to be at out the door and they met that number, which made the whole process easy, without the typical back and forth. That was very appreciated and I was hooked immediately as I don’t like the bartering part of car buying.
Once I got there to finally see and drive the car, everything was exactly as Tiffany described and they were able to clean up the rims, get the dent out, fix a recall and help lessen the scratch. Their detailing team is also top notch and I swear I didn’t see a single piece of dirt inside!
Even the finance team was great to work with and Christian and Kevin made everything smooth and fast on their end.
Thank you, Tiffany & Right Toyota!
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