Riverview Toyota Scion - Service Center

Excellent service! Completed service on the time committed. Every employee I saw said “Can I help you?” I felt like I was important the throughout the whole experience. committed. Every employee I saw said “Can I help you?” I felt like I was important the throughout the whole experience. More

Great Experience Love this dealership! Service staff is great,(Tracy). This is my second visit to Service Dept, but, they have been polite and fast. The while you Love this dealership! Service staff is great,(Tracy). This is my second visit to Service Dept, but, they have been polite and fast. The while you wait accommodations are great, too. Refreshing, since accommodations at my last dealership were minimal. You can purchase a vehicle anywhere, but, customer loyalty comes with the after sale. More

Good job Went in for my regularly scheduled maintenance and they did not try to upsell for service that was not needed as I have experienced at other times. Went in for my regularly scheduled maintenance and they did not try to upsell for service that was not needed as I have experienced at other times. More

Great Fast Service My experience was great. Quick, fast service and Mike was very helpful. My kids liked playing in the castle and the donuts were super yummy. Great exp My experience was great. Quick, fast service and Mike was very helpful. My kids liked playing in the castle and the donuts were super yummy. Great experience More

New battery!! Tracey was awesome today getting me in and out!! I thought I'd lose a day of work!!! Thank you Tracey!!!! I appreciated her concern and effort in get Tracey was awesome today getting me in and out!! I thought I'd lose a day of work!!! Thank you Tracey!!!! I appreciated her concern and effort in getting me taken care of! More

Excellent service, everything excellent! Vehicle was serviced in timely manner and all concerns were addressed by Scott extremely professionally. Scott explain service, everything excellent! Vehicle was serviced in timely manner and all concerns were addressed by Scott extremely professionally. Scott explained recommended points in a very easy and simple manner. More

Great experience Service is prompt and professional. Work is done as stated without any attempt to up sale. The facility is clean and everybody is very accommodating Service is prompt and professional. Work is done as stated without any attempt to up sale. The facility is clean and everybody is very accommodating More

I don't agree. I gave it three star review because bought a part for $80 and then I had the service department put it on because I didn't know how. All they did was I gave it three star review because bought a part for $80 and then I had the service department put it on because I didn't know how. All they did was push 4 clips into my wheel well the rubber piece that blocks the engine in the wheel well and I was charged $40 for labor. This disgusted me and I told the lady you guys just ripped me off. She said well we charge $137 labor an hour and it took three tents of an hour to do this which is 15 minutes. When San Bernardino Toyota put the same part on the left side of the front wheel well they popped four pins in and told me there's no way that they would charge for just Poppin 4 pins in and that was a year ago. The service I had done was for today which is May 20th 2019. Very disappointed and I left their mad. I have a 2014 Tundra and a 2016 Toyota Corolla which both vehicles are paid off. Both vehicles have the extra care package. I am a great customer for Toyota. I paid off a total of 3 vehicles within 6 years. I'm a customer that's highly disappointed for being charged labor on 4 plastic Pins. More

Mike and crew were excellent! Brought in my 2013 Sienna to Riverview today. Met by friendly staff in immaculate dealership. Mike and crew did inspection and called with results. Ha Brought in my 2013 Sienna to Riverview today. Met by friendly staff in immaculate dealership. Mike and crew did inspection and called with results. Had them do it all because they are never a hard sell and the van is in terrific shape thanks to them. Wish I had bought it from them in the first place! Highly recommended! More

Oil change and more Had appointment for oil change,then included tire rotation,filters,and flush, all fluids checked. Want that car running at all times. This is a deser Had appointment for oil change,then included tire rotation,filters,and flush, all fluids checked. Want that car running at all times. This is a desert environment a break down could be a big problem, More