
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I was interested in the Volt specificaLLY - in part to cut my fuel costs and in part to encourage the use of non-fossel fuel vehicles. Brian Isch turned out to be the perfect salesperson to speak with. cut my fuel costs and in part to encourage the use of non-fossel fuel vehicles. Brian Isch turned out to be the perfect salesperson to speak with. He was enthusiastic about the Volt - and very knowledgeable. I leased the vehicle - and two months later I am finding it to be one of my favorite cars ever (I am 65 so have had lots of cars - my "toy car" right now being a 1998 BMW Z3 Roadster). xxxx! The Volt drives like the Z3. It has a sportscar feel (can't believe I am saying that!) It has that road grip and feel of the Z3 - which is an awesome car too. I shocked myself when passing on a two land - went well above 70 without even realizing how quick it would happen. (Did not mean to do that - it just sort of happened) So Brian did not sell me wrong. I am liking the car a lot after two months - and even though I am putting too many miles on it right now - still have about 80 mpg going. More
Service was very friendly and i was very comfortable Service was very friendly and i was very comfortable making the purchase of my camero. They were very professional and answered all my questions that Service was very friendly and i was very comfortable making the purchase of my camero. They were very professional and answered all my questions that popped up. More
We were completely impressed with our experience in buying a car from Berger Chevrolet. Brian Isch worked with us in a very professional manner allowing us to test drive several vehicles, thoroughly e buying a car from Berger Chevrolet. Brian Isch worked with us in a very professional manner allowing us to test drive several vehicles, thoroughly explaining features of every car, and answering all our questions. We are happy with our decision in buying the Chevy Cruze and, as a result, we are now having fun driving it! More
I had a great experience purchasing my new 2012 Siverado from Brian Isch at Berger Chevrolet!!!! A great truck and experience!!! I would advice anyone to purchase their next vehicle there!!! Jason from Brian Isch at Berger Chevrolet!!!! A great truck and experience!!! I would advice anyone to purchase their next vehicle there!!! Jason More
I bought a ued pickup from them and had great sales service from eugino. I had a problem with it after i bought it and the G.M. took care of me. Eugino's sales service was great. He bought the vehicle service from eugino. I had a problem with it after i bought it and the G.M. took care of me. Eugino's sales service was great. He bought the vehicle to me to test drive and again when we needed to get the paper work done. More
I went in looking for a new 2012 Equinox. I had done my research, was a GM Family First member and knew exactly what I was looking for. Being a fairly recent younger widow, I am hesitant when making large research, was a GM Family First member and knew exactly what I was looking for. Being a fairly recent younger widow, I am hesitant when making large purchases and am straight forward with those I work with. Brian was the same with me and I really appreciated that he neither tried to encourage me to purchase something more expensive or talk me out of what I knew I wanted. We shared about our families and faith; I felt very comfortable making a purchase with Brian and from Berger. About 2 weeks after delivery I was shopping with my girls in the mall to come out and find I had a flat tire. I called Brian the following morning and he had me come in right away (no appointment) and have them take a look. I was in and out in less than 35 minutes which I thought was great since I showed up unannounced. Brian/Berger came highly recommended from the folks where I got my 2009 Malibu buffed and polished every summer. I would pass that recommendation along to anyone asking for a place to purchase a new Chevrolet. Berger is very clean, the folks there super nice, the lot has a wide selection and they have ties with many other dealerships in the event they don't have exactly what you're looking for (my Equinox came from another such dealer). More
My experience was terrible. They are a bunch of scammers that just want to get every dime they can from you. They quoted me $1800 dollars for parts and labor just to change trim pieces in my car. I'm payi that just want to get every dime they can from you. They quoted me $1800 dollars for parts and labor just to change trim pieces in my car. I'm paying $40 more than I originally told them I wanted to. I was there from 1100 until 6pm the day I bought my car and I couldn't take it home that day. They tried to sell me a warranty I never asked for to lower my payment, but I wanted the longer warranty and never told me about it until I was ready to sign the papers which raised my payment.. You would think that if you have a customer spending $51000.00 there that they would want you to be satisfied. I will never be back and if u want a good customer service experience then don't go here. They are shady scammers. More
We visited the dealership specifically to look at a 2011 Malibu. Brian was very helpful, knowledgable, and friendly, but the best part is that he did not try to upsell us anything else. We were given a ve Malibu. Brian was very helpful, knowledgable, and friendly, but the best part is that he did not try to upsell us anything else. We were given a very fair price on our used vehicle, and we drove away in our 2011 Malibu with confidence. We were extremely impressed with Andrew, with whom we completed our paperwork. Wow! (Brian - thanks for the tip about Tony Packos!) More
I was looking for a new truck and these guys got the exact truck I wanted. Upon delivery of truck they walked me through everything and was extremely helpful explaining all the options on the truck.They exact truck I wanted. Upon delivery of truck they walked me through everything and was extremely helpful explaining all the options on the truck.They hooked me up with Onstar,bluetooth,and sirus radio.They spent alot of time with me and I truley appreciate that. More
i baught a car as an emergency replacement for a kia that was totaled i had no time too shop around and in came martin who sold me a hyundai. I baught a hyundai sonata and when this car showed its lemon face was totaled i had no time too shop around and in came martin who sold me a hyundai. I baught a hyundai sonata and when this car showed its lemon face martin made sure it was right and they baught back the now lemon car and found me a beautifull truck that far exceeded my expectations. i now drive this truck all over. they appologized for all the unforseen problems with the hyundai and fixed the problem by buying the vehicle back and finding me a reliable ride. now that i have this beautifull saturn outlook i can say wow what an amazing vehicle. this dealer is worth his weight in gold granted i spent more on this vehicle we had more time this time too understand what i was looking for and place me in a suitable ride. and wow what a suitable ride. im glad i could do buisness with sutch a reputable dealership and look forward too the next time i half too doo auto buying buisness. they make things right. granted the problems werent theres but i shouldnt half too do 5k in repairs and they made sure i wont half too with this vehicle. things i realy appreciated was the open history he showed me what was fixed and what was tested. and the car facts realy helps too. i doo like too know the history the good and the bad. More