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Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

3.8
672 Reviews

672 Reviews of Berger Chevrolet, Inc - Service Center

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August 10, 2018

Exceptional Customer Service I cannot give a rating on the cost of service because I have not done a price comparison. Since purchasing the new from Berger there is no need to sho More

by GLOVERJ0923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Pike
August 09, 2018

Very knowledgeable staff I stopped in for an oil change , I was served immediately by a pleasant girl who assisted by answering questions and suggestions. If it is like this More

by PAIRPEPPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Girls name was Vee ....excellent service member
August 09, 2018

Rewards Thanks for Berger rewards we got free mud flaps and insulation. They even took me to work and picked me up so I could get my vehicle. Thanks Berger yo More

by KATHY_24117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Dustin McPherson
August 09, 2018

Baaaad costumer service Ended with more issues in my car. They were not willing to fix the problem they created. Had to go back more them 2 times to get it fix More

by SUAREZ0615
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Doll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dont remember. I lnow one of them was Adam
August 08, 2018

Vehicle Repair Process went quickly and smoothly. Good communication on the part of the advisor, I was informed of what was wrong and what needed to be done. More

by POTOCKI8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Uredi
August 07, 2018

Quick and easy! Everything was taken care if for me, down to rental cars on site. There is a play area for my 3 year old while we waited, and they even pulled my car More

by JESSICABEDUHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2018

Quick easy smooth Dustin was really engaging and made the whole process as smooth as possible. He even kept me updating even when he didn’t have any new information, wh More

by KORYCIAA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin McPherson
August 07, 2018

2 hours for an Oil Change and Rotation Really slow as always. Waited over 2 hours for an oil change and rotation with an appointments. Really need to figure out their appointments so every More

by RBOLSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Baas
August 07, 2018

Service on car was good but ride to work was scary! Jeremy was my service person. He was nice. Wes was my driver for the shuttle. He was a nice guy but he needs to focus on his driving more and less More

by PAAUWEONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
August 06, 2018

Berger was Amazing! I brought my recently purchased Equinox to Berger because of a subtle creaking noise from the suspension. The service techs worked hard and isolated t More

by Jack in Caledonia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
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