Bergeron Chrysler Dodge Jeep Ram

Was there about 5 hours. In that time NO ONE showed me anything about the vehicle I was buying. Have to read the manual to figure things out. Was pushy to sign on the dotted In that time NO ONE showed me anything about the vehicle I was buying. Have to read the manual to figure things out. Was pushy to sign on the dotted line though. More

Everyone was very nice and helpful from the receptionist to the salesman Zac to the finance dept Neal. The car was clean and ready for pickup when promised and Zac explained the features and how to use them to the salesman Zac to the finance dept Neal. The car was clean and ready for pickup when promised and Zac explained the features and how to use them. More

They more fast on getting everything done. They work with me on getting the car because I work a lot of hours They work with me on getting the car because I work a lot of hours More

Staff was extremely friendly and helpful. Everyone went above and beyond to help me purchase my vehicle Everyone went above and beyond to help me purchase my vehicle More

Zak was great. Very personable, communicative, honest and reliable. We never felt pressured while deciding on our XC40 Recharge. He made the entire process easy for Very personable, communicative, honest and reliable. We never felt pressured while deciding on our XC40 Recharge. He made the entire process easy for us and we look forward to talking to him again about our next vehicle! More

Prompt, accommodating and personable They went above and beyond to ensure I left as a satisfied customer. beyond to ensure I left as a satisfied customer. More

It was a wonderful experience! I was able to achieve my goal with the support and expertise needed by my car salesman I was able to achieve my goal with the support and expertise needed by my car salesman More

Was very helpful and knowledgable. A truly great experience and would love to work with hassan in the future A truly great experience and would love to work with hassan in the future More

Was a pleasure Mario was amazing and helped me till the end and even got my car remote end and even got my car remote More

STAY AWAY from this service dept, worst experperience. Has taken 3-4 visits (losing track now) and somewhere around 9 months for warranty repair of Tonneau cover and key fob. Last visit left vehicle for 2 Has taken 3-4 visits (losing track now) and somewhere around 9 months for warranty repair of Tonneau cover and key fob. Last visit left vehicle for 2 weeks and was not told repair not done. I drove off and later saw that Tonneau cover was still not repaired. The service rep never bothered to tell me that the part that had been in now was not, and I would need to return. Would this not be considered the very LEAST one should expect, to be informed repair was not done and let's try to get vehicle back? I assumed vehicle was repaired after 2 weeks in the service dept and nothing to the contrary said. Over a week ago I got a follow up call from customer service rep to ask about my experience. I told customer service the truth, disappointed and extremely unhappy. CS rep told me she would get back with me with an acceptable solution after she discussed the issue with my "service" rep. To date, crickets. Sadly, no longer surprised. Every time I drop my vehicle off and it does not get repaired I am deprived the utilization of my purchase and and I have to arrange for alternative transportation or waste money on taxis. If you do not have the luxury of spare vehicles nor mind your vehicle depreciating in Bergeron's service lot, then this may be OK. If this does not describe you, I would stay FAR AWAY from this dealership's service dept, as am I. More