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Bergeron Chrysler Dodge Jeep Ram
Metairie, LA
862 Reviews
After 50 years of serving NOLA area drivers at our family owned car dealership, the team at Bergeron Auto - Chrysler Dodge Jeep Ram knows how to make drivers from Metairie, New Orleans, Westwego and Slidell, Louisiana happy. And, with pride, our car dealership has been serving Kenner, West Bank, and North Shore drivers for decades. That's what we want from the time you walk into our showroom looking for the new or used Chrysler, Dodge, Jeep and RAM vehicle of your dreams to the day you want to trade it in. We are the top Jeep dealer in Louisiana too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 AM
Wednesday 8:00 AM - 7:00 AM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 862 reviews
Verified Customer
December 02, 2020
Brandon was great! Got me in and out quickly for an oil change. I always receive excellent service at Bergeron. Brandon kept me informed every step of the way. change. I always receive excellent service at Bergeron. Brandon kept me informed every step of the way. More
by SCBRAMLETT52
Employees Worked With
Other Employees :
David Whittington, Brandon Schneider
December 02, 2020
Steve and Steve were awesome!!! Initially we had some difficulty, but we returned to the dealership and they all made it right for us. We are so appreciative of the guys and their team in helping to make difficulty, but we returned to the dealership and they all made it right for us. We are so appreciative of the guys and their team in helping to make sure that we walked out of there happy!!! More
by BrosLAArms
December 02, 2020
When I called to make appt the gentlemen was very dry and didn’t have any concern about what I was trying to ask about my car. I told him my engine light was he proceeded to say we're 3 weeks out it would be didn’t have any concern about what I was trying to ask about my car. I told him my engine light was he proceeded to say we're 3 weeks out it would be after Thanksgiving . I was very disappointed. I mean after all the car is 2 yrs old why would my engine light be on . But , I just accepted and waited 3 weeks til my appt . After all said and done not all techs are friendly at Bergeron . I must say Danielle and Luis have been pleasant. Luis was very kind attentive and knowledgeable. Unlike Chris More
by ypaz1982
December 02, 2020
Luis was very helpful as always. Did not know if my problem was under warranty. Luis said if not cover under warranty it would be between $900 to $1100. So it was great to hear it was covered. Thanks problem was under warranty. Luis said if not cover under warranty it would be between $900 to $1100. So it was great to hear it was covered. Thanks again. More
by ann11
Employees Worked With
December 01, 2020
Cherokee purchased in June 2017 constantly has to be brought in for service since the moment I purchased. Dealership should have switched out within first 6 months. Time and money lost will never be rec brought in for service since the moment I purchased. Dealership should have switched out within first 6 months. Time and money lost will never be recuperated. I will never again purchase from or recommend anyone to purchase from Bergeron. More
by clumpkin2738
December 01, 2020
Ryan Ledet assisted me with my Volvo XC60 Polestar recently and he went above and beyond helping me with my car maintenance and rim/tire repair services. I was highly impressed with the personable ser recently and he went above and beyond helping me with my car maintenance and rim/tire repair services. I was highly impressed with the personable service and the offer of a loaner car as my vehicle needed extended time in the shop. I will highly recommend Bergeron Volvo for their service and hope that Ryan is recognized for his impeccable customer service. More
by Tyler P.
Employees Worked With
Ryan Ledet
December 01, 2020
Super fast, friendly service! Love the Jeep Wave program!! I would highly recommend Jeep! Best decision ever! Thank you all so much for everything you do! program!! I would highly recommend Jeep! Best decision ever! Thank you all so much for everything you do! More
by shava80
Employees Worked With
December 01, 2020
Great service from out service advisor Michael worked with us and kept us informed throughout our visit great employee great customer service Thanks again Kenneth with us and kept us informed throughout our visit great employee great customer service Thanks again Kenneth More
by k_ballar
Employees Worked With
Michael
November 30, 2020
Bought a challenger used. It was immaculate. Mario did a great job. The process was fast, and I was in the car riding home. This was my 4th purchase from Mario and I intend to be back in the future. great job. The process was fast, and I was in the car riding home. This was my 4th purchase from Mario and I intend to be back in the future. More
by Mguidry
