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Bergeron Chrysler Dodge Jeep Ram

Metairie, LA

4.6
862 Reviews

3525 Veterans Memorial Blvd

Metairie, LA

70002

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862 Reviews of Bergeron Chrysler Dodge Jeep Ram

November 26, 2020

My car spent an entire day there without being checked. I picked it to take it elsewhere. What’s the purpose of an appointment then? More

by quanteria
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Craig
November 26, 2020

Great experience!! They were extremely helpful and no hassle. Left that day with my new Jeep Compass. I am happy I had the opportunity to work with such great people. More

by melara_4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santos, Mario Valero
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto! We're so glad you were able to experience our excellent customer service!

November 25, 2020

although my service manager was very helpful, the problem with the car is not solved and has reoccurred. I spoke to Chrysler rep. on the phone and was not concerned with my issues so they continue to occur. More

by j.lyn770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Laux
Dec 10, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

November 25, 2020

Service is generally good and service writers friendly. However, every single time my Jeep has been in this shop, it's returned with dirty water marks all over the windshield, particularly the right side. More

by lynn.jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Schneider
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

November 24, 2020

Everyone there was great. Jacques was very patient with me and the whole family. (Even my crazy kids) I received a great deal on my used purchase and look forward to having my car for many years to come. F More

by mistarogers23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacques Legrand, Scott Tanzini
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

November 24, 2020

It is a pleasure to do business with Mr. Noah and the other friendly-knowledgeable folks at Bergeron-Jeep. He takes a sincere interest in finding out exactly what I am looking for in a vehicle and then More

by Roy A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Agate, Steve Santos, Michael Noah
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for being part of the Bergeron Family!

November 23, 2020

Brought my car in for service because I had an oil leak, the cause of the leak was diagnosed quickly, I was informed of the issue and given an estimate that it would probably be a few days for my repair to More

by boblasang
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Russo, Danielle Watkins
Dec 16, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

November 23, 2020

Kept Ram too many days for simple jobs, didn’t fix the problem, waited a couple weeks for them to fix again cost extra deductible More

by bt81
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Luis Ramos
Dec 10, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

November 23, 2020

From the salesman, Mario, to the men that delivered my car, this dealership was A-1. They were not pushy. Very knowledgeable about their products. And treated me as if I were family. Closing the deal was More

by becko1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Valero, Chris Ostendorf
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto! It was a pleasure to do business with you!

November 23, 2020

Service advisor was friendly, knowledgeable and kept me in the loop reguarding progress on my Ram. Vehicle was ready when promised and check out process was easy. More

by dennisdunkin
Recommend Dealer
Yes
Employees Worked With
Jim Russo, Luis Ramos, Brandon Schneider
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

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