Bergeron Chrysler Dodge Jeep Ram

The service was ok. Everyone was pleasant.But :- Before The service was ok. Everyone was pleasant. But : - Before the appointment, I had 10 dollars and a cap in the glove box. After the appointment... its The service was ok. Everyone was pleasant. But : - Before the appointment, I had 10 dollars and a cap in the glove box. After the appointment... its disappear. - There were traces of dirt in the car. More

Very friendly service department, knowledgeable and helpful. They work hard to find solution to problem and get you on the way or call when vehicle is ready. helpful. They work hard to find solution to problem and get you on the way or call when vehicle is ready. More

Once I entered the dealership everyone was pleasant,helpful,nice and informative.The Black female at the information desk was very kind when I entered the dealership and was stuck because I en pleasant,helpful,nice and informative.The Black female at the information desk was very kind when I entered the dealership and was stuck because I entered the wrong way.One salesman came out and he started yelling at me stating that I just needed to move.I didn't get his name but once I entered, I saw him again.His desk was next to the info desk.He has white hair and was wearing a pink shirt and a gray suit.He eas too rude to a possible new customer,Me.After that encounter everyone was very pleasant.Chris Robertson was wonderful,he energy and enthusiasm helped keep me interested in purchasing the jeep.The two gentlemen in finance were so helpful.The gentleman that helped with the financial part was very genuine when he spoke to me about my husband who died recently from Covid-19.I wanted to cry but I didn't.He kept me focused.The information clerk continues to be helpful even when I called back about my handicap tag which I left in my Mercedes. I need my handicap tag. More

I had a miserable experience with Bergeron Jeep. My 2016 jeep Cherokee has been in the service department on three occasions for the last four weeks - for the same issue. The first time the issue was not re jeep Cherokee has been in the service department on three occasions for the last four weeks - for the same issue. The first time the issue was not resolved; I had to reschedule the appointment - earliest available was 10 days later. Also was charged for service then informed that repairs were covered under warranty. Returned to address original issue and also Check Engine Light warning. Picked up the following day, original issue unresolved and Check Engine Light is back on. So Jeep is back (third time the charm?) Salespeople are nice enough. Meanwhile sales department cal, email, and text about trading in for a 2021. I will purchase a 2021 soon... but it won't be from Bergeron and it won't be a Jeep. More

Everything went just fine. Wesley and Ryan helped get my warranty problem solved quickly. They set up a loaner for me and I'm most pleased. warranty problem solved quickly. They set up a loaner for me and I'm most pleased. More

Great service! They got us in what we wanted. We would recommend to our friends and we would look forward to any future dealings. Thanks recommend to our friends and we would look forward to any future dealings. Thanks More

Brandon did an amazing job and was very courteous and professional. He also gave me an oil change special that I didn't even know about. I also received a free carfax for my car. I am very satisfied and professional. He also gave me an oil change special that I didn't even know about. I also received a free carfax for my car. I am very satisfied and will use them again More

Bergeron had my truck for over 2 months due to parts being delayed because of the pandemic. Returned my truck filthy and customer service lacking. I had to call to find out information. Will not be back being delayed because of the pandemic. Returned my truck filthy and customer service lacking. I had to call to find out information. Will not be back for service or purchase in the future. More

Joe was awesome. Couldn't ask for a better salesman. He had extensive knowledge of Jeep Wranglers. Understanding of our needs and patient when we almost walked away from the deal. The only negative was I d had extensive knowledge of Jeep Wranglers. Understanding of our needs and patient when we almost walked away from the deal. The only negative was I didn't have a cup to get a cup of coffee, so Joe loaned me his cup to get a drink of water. (What a guy)! More

In spite of an approaching hurricane, my vehicle was properly serviced and delivered on time. My Service Rep worked diligently to have my extended warranty utilized to minimize my out of pocket expense. properly serviced and delivered on time. My Service Rep worked diligently to have my extended warranty utilized to minimize my out of pocket expense. More