Bergey's Ford

Disappointed in communication The salesperson was not upfront with the standard features of the vehicle. Poor communication. We were instructed on how to initiate the Sirius radio The salesperson was not upfront with the standard features of the vehicle. Poor communication. We were instructed on how to initiate the Sirius radio but when we returned home we found that our vehicle was not equipped for it. We called our salesman and he said I don’t remember telling you that. This was very upsetting as we had the brochure he gave us in the truck. They did agree to put in a new radio but we were required to split the cost with the dealer. We brought the truck back to have the radio installed and the salesman said oh I thought you were coming tonight, but we had the email stating we would be there in the morning with his response I’ll see you then. This is not the way we like to do business. We prefer honesty. More

Bergey's Ford is the best We purchased two vehicles from Bergey's. They go above and beyond to make sure their customers are satisfied! David was very helpful and provides exce We purchased two vehicles from Bergey's. They go above and beyond to make sure their customers are satisfied! David was very helpful and provides excellent customer service! More

Couldn’t be happier Last month I purchased an Escape from David S at Bergey’s Ford and I can honestly say I’ve never been so pleased purchasing a vehicle. Dave was extrem Last month I purchased an Escape from David S at Bergey’s Ford and I can honestly say I’ve never been so pleased purchasing a vehicle. Dave was extremely professional and knowledgeable about the cars on the lot. I went to two other dealerships before going to Bergey’s and was extremely frustrated with the salesman. I don’t live close to Bergey’s Ford, and because of Dave i’m more than glad to make the drive to Ambler to specifically do business with Dave. I could not be more satisfied. More

Love my car Robert couldn't have helped me any more than he did to purchase a great vehicle. Love my Escape, and the customer service was top notch. Thank y Robert couldn't have helped me any more than he did to purchase a great vehicle. Love my Escape, and the customer service was top notch. Thank you. More

Great Service! Our car buying experience with David Spinieo (Sales) was great. We bought other cars in the past and it was always a hassle and stressful experience. Our car buying experience with David Spinieo (Sales) was great. We bought other cars in the past and it was always a hassle and stressful experience. However, working with David was one of the fastest and stress-free encounters we ever had. He was friendly, courteous, helpful, and responsive to our questions. Additionally, working with Phillip Bruno (Finance) was a pleasant experience. We will definitely recommend David to our friends and family! More

Terrible service I brought my vehicle to this dealership for an estimate and was overcharged and disrespected by the service member. I wont ever go back to any bergeys I brought my vehicle to this dealership for an estimate and was overcharged and disrespected by the service member. I wont ever go back to any bergeys dealerships for sales or service. $139 per hour for service? That's a rip off! More

Patronizing and incompetent sales and service I leased two new vehicles n 2017. This was my first visit to Bergey, but not my firm Ford car. The sals staff are a major turnoff - patronizing to w I leased two new vehicles n 2017. This was my first visit to Bergey, but not my firm Ford car. The sals staff are a major turnoff - patronizing to women. Referred to me and my wife as girls Played numbers games with us. All very frustrating when I had used their website in advance to hammer out a fair price. The service is the worst shop I have seen in my 40 years of driving. Problems are not fixed the first time and even routine maintenance is never completed when promised. We had numerous issues with eThe CMax, ultnate.y leaving the car at the dealer for over two weeks, only for them to tell me that the car was performing within Ford guidelines, despite the fact that the service manager repeatedly noted to me that the vehicle was underperforming. Management will not budge to hel us terminate the lease early. Worst dealership ever. More

Great Place They treated me very fair and I look forward to using them for all my future car needs I highly recommend them, Dave Spineo was my sales man he was gr They treated me very fair and I look forward to using them for all my future car needs I highly recommend them, Dave Spineo was my sales man he was great not pushy like other sales places, if you need a car/truck go see Dave!!! More

Excellent service My biggest concern car shopping was spending money. I hate spending money, especially on cars. Dave Spinieo worked with me not to just get me the best My biggest concern car shopping was spending money. I hate spending money, especially on cars. Dave Spinieo worked with me not to just get me the best bang for the buck, but the best fit for me. Vince Saracino helped expand options available to me by asking the hard questions and delivered when it came to terms. I'll be buying my next car here at Bergey's if those two are still there. More

Love my 2018 Ford Edge I would recommend David Spinieo to anyone in the market for a new vehicle! He goes above and beyond to help you in anyway possible. The dealership pra I would recommend David Spinieo to anyone in the market for a new vehicle! He goes above and beyond to help you in anyway possible. The dealership practices honestly and efficiently! Thank you for a great buying experience! More