Bergey's Lincoln

GREAT CUSTOMER SERVICE GREAT ACKNOWLEDGEMENT OF MY VEHICLE, EXPLAIN TO ME WHAT WAS GOING TO BE PERFORMED ON MY CAR AND WHAT WAS NEEDED. THE FACILITY, WAITING ROOM AND RESTRO GREAT ACKNOWLEDGEMENT OF MY VEHICLE, EXPLAIN TO ME WHAT WAS GOING TO BE PERFORMED ON MY CAR AND WHAT WAS NEEDED. THE FACILITY, WAITING ROOM AND RESTROOM WERE CLEAN AND COMFORTABLE. More

Excellent services Service was excellent friendly professional personable people Would not think of going anywhere else for service or to purchase a new car this secon Service was excellent friendly professional personable people Would not think of going anywhere else for service or to purchase a new car this second car purchased from them More

Best service My service representative at Bergeys is totally awesome! He always goes out of his way to make my service appointments easy for me. I am always offe My service representative at Bergeys is totally awesome! He always goes out of his way to make my service appointments easy for me. I am always offered a loaner car which I often accept. They always wash my car before returning it and he always explains what they will be doing and the outcome of the inspection/repairs. I give Chuck B 5 stars every time that I must have my car serviced and today was no exception! I appreciate Chuck's kindness and his attention to details of my needs e.g. time, work etc. More

Excellent service My family has purchased 6 cars from this dealership over the years and we have always had our service done at this dealership. Recently I took my car My family has purchased 6 cars from this dealership over the years and we have always had our service done at this dealership. Recently I took my car in for an oil change, rotate the tires and alignment. We have always had a great experience and Chuck Bernatowicz has always been professional and friendly, knowledgeable and accommodating as he was able to provide me with a loaner car. In all of the years I've been going here, I have never felt that I was taken advantage of with work being done that wasn't need. Everything is explained in detail and if something such as brakes, filters need to be done in the near future they let you know that. The sales staff and Chuck B. and the service staff are the reason my family will continue to buy cars and have "all" of our service done by this dealership! More

State Inspection plus multi point inspection I arrived a little late for my appointment but this was not an issue. Chuck took care of me quickly and without an issue. My MKX was in for state insp I arrived a little late for my appointment but this was not an issue. Chuck took care of me quickly and without an issue. My MKX was in for state inspection, emissions, and we decided it was ready for another oil change. During the inspection, the technician found that an outer tie rod end had failed and it would need to be replaced plus the car would need to have an alignment performed. Since I put a lot of miles on the car i appreciated that this was found and service completed. During the alignment, it was found that the rear needed to be brought back into alignment. Chuck gave the reasons and the price for the service and it made total sense to have the service completed. I have been in the automotive aftermarket for over 40 years, in fact worked at a Ford dealer early in my career and I can tell you Chuck Bernatowicz is one of finest service managers I have ever been in contact with for any service. He is always very knowledgeable abut any repairs my vehicles need and the associated costs. Chuck is a primary reason I bought my vehicle at Bergey's Lincoln. More

Ask for Dan anderson Dan Anderson provided excellent detailed service on th purchase of our Lincoln MKX!! He is friendly, easy to deal with highly recommend ask for Dan!!! Dan Anderson provided excellent detailed service on th purchase of our Lincoln MKX!! He is friendly, easy to deal with highly recommend ask for Dan!!! More

Who Hired Chuck? Unbelievably unprofessional individual running the service department. His lack of experience is overwhelming and is clear he has no automotive knowle Unbelievably unprofessional individual running the service department. His lack of experience is overwhelming and is clear he has no automotive knowledge. Chuck could not even tell me what oil they used... service department. Chuck is a far cry from from helpfull and feeds misinformation which is unacceptable for a prestigious name like Lincoln. On a positive note they have an individual named Brian in the same service department who is the complete opposite. Unfortunately the bad outweighs the good and Chuck makes the experience intolerable. More

Horrible service department Took my car in for a check engine light. Authorized repairs. Two days later, check engine light back on for the same exact thing. Took car back and go Took my car in for a check engine light. Authorized repairs. Two days later, check engine light back on for the same exact thing. Took car back and got charged another 300 bucks for the same issue. More

Very dissapointing The attitude of the service personnel was beyond irreprehensible. The sales agent Chuck even argued with me against a service that my vehicle needed. The attitude of the service personnel was beyond irreprehensible. The sales agent Chuck even argued with me against a service that my vehicle needed. mis quoting the service prices over the phone and laughing at me when he got his way. very childish and dis respectful. More

Awesome!!! Al Leonhardt our sales Rep was awesome, very responsive, answered all our questions with kindness and knowledge. The dealership seems to be managed ve Al Leonhardt our sales Rep was awesome, very responsive, answered all our questions with kindness and knowledge. The dealership seems to be managed very well and I have only positive things to say about these folks. Thanks again Al Leonhardt for the wonderful experience. I have already mentioned my experience to others and they look forward to having the same experience as I when they go there to shop for their little slice of heaven. More