Bergey's Mazda of Wilkes-Barre
Larksville, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 27 reviews
From the very first conversation, Debby was an absolute pleasure to work with. She was always incredibly responsive, quick to provide updates and documents, and consistently followed through on everything pleasure to work with. She was always incredibly responsive, quick to provide updates and documents, and consistently followed through on everything she promised. She worked hard to help me get the best deal possible and never made me feel pressured throughout the process. Even without meeting her in person, her friendly, caring personality came through in every phone call and message. She made what I expected to be a stressful car-buying experience feel organized, comfortable, and exciting. I truly appreciate all of the time and effort she put into helping me find the perfect CX-5, and I couldn't have asked for a better salesperson. More
Gary was very informative and helpful when explaining about the updates they had to install on my car. After several hours of waiting Gary offered me a loaner car. Lisa Maximowick who took care of the pa about the updates they had to install on my car. After several hours of waiting Gary offered me a loaner car. Lisa Maximowick who took care of the paperwork for the loaner car was also very helpful. I received my car back after 2 days and everything was updated on the computer system..I would definitely recommend Bergey’s Mazda Wilkes Barre. Thank you,Robert Sweeney More
First time appointment with this dealership today exceeded my expectations. Great atmosphere, super clean, nice coffee station, comfortable seating in wait area, wait less than expected, and staff ve exceeded my expectations. Great atmosphere, super clean, nice coffee station, comfortable seating in wait area, wait less than expected, and staff very attentive and accommodating. I had scheduled a service visit through the Mazda /x-time scheduling app earlier in the week with a discount service for oil/filter change and tire rotation. For whatever software reason error, the booking appointment did not populate the discount when we went to pay for service. The email for appointment confirmation included a download of the service appointment details, but when you attempt to open it, would just be blank. You can imagine how frustrating this could be as there was a rather large price discrepancy. Nonetheless, Diego from service was able to get me taken care of and went above and beyond about making things right. This will be my go to dealership for any future service visits and highly recommend anyone looking for their next Mazda to consider Bergey! More
Debby was a pleasure to work with when buying our new Mazda. Very knowledgeable and patient with us when setting up the Mazda app. We will definitely deal with Bergey’s Mazda and Debby again in the futur Mazda. Very knowledgeable and patient with us when setting up the Mazda app. We will definitely deal with Bergey’s Mazda and Debby again in the future. Deb and Bob Sweeney More
Dan was an absolute all star. I’m glad he’s who I got to work with while test driving two CX-90s. I ended up buying the second one we drove. He’s very personable, no pressure, and I’m glad he’s who I got to work with while test driving two CX-90s. I ended up buying the second one we drove. He’s very personable, no pressure, and terrifically helpful. Thanks Dan for working with me on everything! My experience at the dealership with everyone was pleasant. I recommend them and Dan ! More
Issac was awesome! It took longer than expected to finalize the deal and he patiently waited with us. He listened to the ramblings of a couple of older folks and kept u It took longer than expected to finalize the deal and he patiently waited with us. He listened to the ramblings of a couple of older folks and kept us updated throughout the process. David worked with us to secure financing when our plans to pay cash took longer than expected. They We were much more personable than other dealerships we've gone to. We will go back if we need another vehicle. More
Highly professional team, easy to work with with very little hacking haha. So far on my second leased car and I'm quite happy with the deal at the moment. little hacking haha. So far on my second leased car and I'm quite happy with the deal at the moment. More
Isaac was amazing! Very calm and never made me feel pressured. His personality was basically reassuring and I didn't feel like I needed to be on the defense. Very calm and never made me feel pressured. His personality was basically reassuring and I didn't feel like I needed to be on the defense. More
