Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
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405 Reviews of Berglund Chrysler Jeep Dodge Ram
Have bought several vehicles and get them serviced there as well. Excellent customer service and would recommend on both buying and service as well. as well. Excellent customer service and would recommend on both buying and service as well. More
Had a great Service experience. My Ram 1500 needed some TLC. Was greated promptly and the process was quick and smooth. I will be back for my next oil change. My Ram 1500 needed some TLC. Was greated promptly and the process was quick and smooth. I will be back for my next oil change. More
An underpriviledge mechanic service area review-dirty service bays and mechanics with dirty clothes entering your vehicle-- scratched my wheels and did replaced them and scratched the new ones! Ram truc service bays and mechanics with dirty clothes entering your vehicle-- scratched my wheels and did replaced them and scratched the new ones! Ram truck as expensive as they are and have a service area as this in Berglund JDR. I had a professional wheel repair person of 21 years analyze the wheel scratches and determined that Berglund JDR's tire changer and wheel balancer caused these scratches along with mechanic negligence. Of course they denined any wrong doing as corporate management would. Evening the new hired service manager agreed with my analysis of the mechanic area. As a veteran, I would not TRUST BERGLUND for car service! On a scale of 1 thru 10, I give them a negative 5!! Joe US Army veteran!! More
2019 Ram 1500 purchased new. Well cared for. Under 93000 miles. After hitting about 88000 miles: $3600 to replace leaking trans fluid cooler. $1500 to replace leaking oil cooler. Well cared for. Under 93000 miles. After hitting about 88000 miles: $3600 to replace leaking trans fluid cooler. $1500 to replace leaking oil cooler. $1144 to repair leaking trans fluid Cooler. $6244. Put that on top of what you’re willing to purchase. Doesn’t include towing and complete personal life disruption! More
Awesome dealer ship Robbie Hibbs was great and honest with everything he did for us and was an awesome sales person would come back again with everything he did for us and was an awesome sales person would come back again More
JEREMY ROWLETT WAS A VERY HELPFUL YOUNG MAN. HE WAS VERY KNOWLEDGEABLE AND ANSWERED ALL QUESTIONS. WE NEVER FELT PRESSURED INTO ANYTHING. IF YOURE LOOKING TO PURCHASE I HIGHLY RECOMMEND GOING T HE WAS VERY KNOWLEDGEABLE AND ANSWERED ALL QUESTIONS. WE NEVER FELT PRESSURED INTO ANYTHING. IF YOURE LOOKING TO PURCHASE I HIGHLY RECOMMEND GOING THERE AND ASKING FOR JEREMY. YOU WONT BE DISAPPOINTED More
Very poor communication regarding charges . Tried to charge $2000 to change EGR valve . I told them to stop after they had already removed intake without my consent . They charged nearly $700 i Tried to charge $2000 to change EGR valve . I told them to stop after they had already removed intake without my consent . They charged nearly $700 in labor and did nothing ! I did the work myself in my garage , took me 3 hrs! Stay away from this service department ! More

