Berglund Chrysler Jeep Dodge Ram

completion of TSB. I bought my car in to complete the work on a TSB for my 2016 Jeep Cherokee. Zach Martin skillfully got me in at the scheduled time, arranged transport I bought my car in to complete the work on a TSB for my 2016 Jeep Cherokee. Zach Martin skillfully got me in at the scheduled time, arranged transportation home for me because i had to return to work in the early afternoon, and immediately called me when my vehicle was ready to be picked up, As long as i have my service contract i will always bring my car to Berglund Jeep Service Center. More

It was fine except for there over an hour for oil change The representative was very polite and nice. I had a good experience just long wait for oil change and tire rotation. However, did just pull up , so g The representative was very polite and nice. I had a good experience just long wait for oil change and tire rotation. However, did just pull up , so guess alright. More

Repair to heat issues My vehicle was there for 2 weeks. Was told it was fixed and it is still not working. The service advisor was great. However the mechanic that perfo My vehicle was there for 2 weeks. Was told it was fixed and it is still not working. The service advisor was great. However the mechanic that performed the service apparently needs help!! More

Timely service. Rude attendants. The maintenance on my car was competed in a timely manner. When I arrived to pick up my car 2 out of the 3 service attendants completely ignored me wh The maintenance on my car was competed in a timely manner. When I arrived to pick up my car 2 out of the 3 service attendants completely ignored me when I tried to tell them I was there to pick up my vehicle. The other sales attendant was on the phone when I walked in. Thankfully as soon as he hung up he promptly helped me. The other 2 continued to ignore me. This is the not first bad experience at this service center. I hope it improves on the future or I will go to another dealership. More

Recall and oil change Quick service and the service writer was very friendly and professional. Comfortable waiting area, clean facility. Hard to contact someone when trying Quick service and the service writer was very friendly and professional. Comfortable waiting area, clean facility. Hard to contact someone when trying to schedule service. More

Awesome service! Awesome service from Bobby! He helped me get everything I needed done on my Jeep and also helped me get an after market spare tire on securely that h Awesome service from Bobby! He helped me get everything I needed done on my Jeep and also helped me get an after market spare tire on securely that had been driving me crazy with a rattling noise. I'd give him 6 stars if I could. More

Friendly and Fast Service I brought my jeep in for the yearly vehicle state inspection and Zach Martin worked me in to the schedule to get this completed quickly. Zach was very I brought my jeep in for the yearly vehicle state inspection and Zach Martin worked me in to the schedule to get this completed quickly. Zach was very friendly and made me want to come back for my next vehicle service. More

Excellent Customer Service Bought a used Ram on Saturday morning and presumably on the way home one of the headlights blew. We took the truck by the dealership on Monday as wer Bought a used Ram on Saturday morning and presumably on the way home one of the headlights blew. We took the truck by the dealership on Monday as were told to bring it in the next day for repairs. The repairs were done extremely quickly and there was no charge for the service! Excellent dealership and service center! More

Awesome Experience! I was tired of driving a long distance to have my Jeep serviced at the dealership we bought from. I figured I would give Berglund a try. Everyone was I was tired of driving a long distance to have my Jeep serviced at the dealership we bought from. I figured I would give Berglund a try. Everyone was super helpful. I was impressed with the speed and expertise. I will have my Jeep serviced here from now on. More

Awesome Customer Service I had issues with my Power Train on my 2012 Dodge Charger with over 110,000 miles. I had the extended warranty. I took it in on Tuesday and got it b I had issues with my Power Train on my 2012 Dodge Charger with over 110,000 miles. I had the extended warranty. I took it in on Tuesday and got it back the following Monday cause their was just a lot of issues with the Power Train. The service manager Bobby Porter was just unbelievably awesome. He took care of everything including providing me a loaner car. The communication was fantastic and the warranted covered everything beyond the $100 deductible. (I would highly recommend if you purchase a car from this dealership you by the Mopar Extended Warranty). Bobby is a man of his word and the crew of mechanics are top notch. My car is running excellent and I just cannot say enough how over the six years of working with this dealership how amazing the service has always been! Proud to be a Dodge Charger owner with this team. More