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Berglund Chrysler Jeep Dodge Ram

Roanoke, VA

4.0
397 Reviews

2525 Franklin Rd SW

Roanoke, VA

24014

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397 Reviews of Berglund Chrysler Jeep Dodge Ram

February 16, 2019

It was fine except for there over an hour for oil change The representative was very polite and nice. I had a good experience just long wait for oil change and tire rotation. However, did just pull up , so g More

by liz.campbell332
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Snyder
February 16, 2019

Repair to heat issues My vehicle was there for 2 weeks. Was told it was fixed and it is still not working. The service advisor was great. However the mechanic that perfo More

by vraew123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
William Hunter
February 15, 2019

Timely service. Rude attendants. The maintenance on my car was competed in a timely manner. When I arrived to pick up my car 2 out of the 3 service attendants completely ignored me wh More

by rbpritt91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Snyder, Zach Martin, Loretta Turpin, Bobby Porter, Mike Christian
February 15, 2019

Recall and oil change Quick service and the service writer was very friendly and professional. Comfortable waiting area, clean facility. Hard to contact someone when trying More

by BUCKLAND4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Martin, Bobby Porter
February 15, 2019

Awesome service! Awesome service from Bobby! He helped me get everything I needed done on my Jeep and also helped me get an after market spare tire on securely that h More

by SCOTTGREENWAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Porter
February 15, 2019

Friendly and Fast Service I brought my jeep in for the yearly vehicle state inspection and Zach Martin worked me in to the schedule to get this completed quickly. Zach was very More

by J.Beddingfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Martin
February 14, 2019

Excellent Customer Service Bought a used Ram on Saturday morning and presumably on the way home one of the headlights blew. We took the truck by the dealership on Monday as wer More

by lilsassiegal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Shelton, Zach Martin
February 13, 2019

Awesome Experience! I was tired of driving a long distance to have my Jeep serviced at the dealership we bought from. I figured I would give Berglund a try. Everyone was More

by timt6744
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Snyder, Zach Martin, Bobby Porter, Mike Christian
February 13, 2019

Awesome Customer Service I had issues with my Power Train on my 2012 Dodge Charger with over 110,000 miles. I had the extended warranty. I took it in on Tuesday and got it b More

by stwarman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Porter
February 13, 2019

Excellent service The team was great to work with and made buying a new car a joy. We have been dealing with this dealership for many many years and because of the exce More

by GABEARJAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walt Frazier, Jason Fitzwater
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