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Berglund Ford

Salem, VA

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548 Reviews

834 E Main St.

Salem, VA

24153

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548 Reviews of Berglund Ford

January 01, 2020

Great experience when in for scheduled maintenance. Michelle Sigmon is a pleasure to work with. She adds a level of customer service previously lacking in the service department. Great communication s More

by GFIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Sigmon
January 01, 2020

Quick service I was in and out in 40 minutes! I was only having my truck inspected but when I got to the waiting room there were alot of people and I thought I woul More

by White Lightening
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think her name was Samantha
January 01, 2020

Outstanding in customer service & quality of work Johnny was extremely helpful during check-in. Service was provided quickly and was high-quality. I would definitely recommend Berglund to family, fr More

by JRMARTIN52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mason
January 01, 2020

Bad service Just had an oil change and came home to find oil leaking and two shop rags left on the engine. This was after the last oil change where I found it was More

by JGBARBOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dean Carroll
January 01, 2020

Great Services. Freindly Staffs. I enjoyed my visit. Everyone here is really friendly and they helped me upon my needs. I know I'm in a good hand. I love my Mazda CX3. Thank you so much More

by chamairat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Financial Services, John Templeton, Matt Bishop
December 31, 2019

My experience I can honestly say from the time I went to the dealership until I left was a fantastic adventure. Service will be the reason I will keep coming back. More

by TYLERPEYPEY0818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Loder, Paul Poindexter, Dean Carroll, Josh Moyer
December 19, 2019

Good experience. Good experience, however a long process to get paperwork done. Would like to have talked to guy that drove the truck to see if any issues. More

by creeves12251
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Holliday
December 16, 2019

Jaden was great to work with! Jaden understood what I was looking for and what I needed to get out of my trade. I would highly recommend Jaden and Berglund! He and Paul explained More

by GAM1224HHI
Recommend Dealer
Yes
Employees Worked With
Paul Poindexter, Jaden Kenny
December 16, 2019

Very prompt service! Not like before!! The staff was friendly and courteous Took care of my service very promptly while I waited. Checked over everything and let me know if I needed anyth More

by Ford guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Porter
December 12, 2019

Professional Salesman john was,very understanding ,everyone was very patient and professional, I especially am appreciative, to all that were evolved in the purcha More

by dchristoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Templeton, Brian Bowles
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