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Berglund Ford

Salem, VA

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548 Reviews

834 E Main St.

Salem, VA

24153

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548 Reviews of Berglund Ford

December 21, 2018

Berglund Ford service dept. The service dept takes good care of their customers. They keep you informed of any problems found in your vehicle. They suggest solutions to your pr More

by SLEMANSKI1731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Orange
December 20, 2018

Wonderful service Josh was extremely helpful. He answered all of my questions and had my truck ready early. Everyone was polite and helpful. I will continue to take my More

by TAMMETHAODOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
December 20, 2018

Diesel service has deteriorated from previous years. There are not enough service techs to work on diesel vehicles since it takes weeks to get an appointment. I bought my F250 here and have routinely ser More

by larrygc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service representatives
December 19, 2018

Berglund Ford was awesome - helpful and good to work with! Jaden Kenny at Berlund Ford was awesome. He was highly responsive to my many questions, provided me a test drive that met my expectations (curvy road More

by angelajmills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaden Kenny
December 19, 2018

Stellar service I was searching for a quality used vehicle for my daughter who is out of state in graduate school. Each individual who was involved in this process wa More

by do1ark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaden Kinney, Alex Rodriguex, Robbie
December 19, 2018

My Experience at Berglund Ford Mazda I have always had very good experiences at Berglund Ford Mazda in Salem Virginia. They services are very good and very prompt. I have always been very More

by simpsolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reputation Management, Stephen Plunkett
December 19, 2018

Airbag replacement Dave Alen and his crew are great to work with, they a rental car ready for us when we droped ours off and when the part came in , they had it repaire More

by bonnie20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dean Carroll , Dave Allen and all of the service line.
December 18, 2018

Service Take you when you are scheduled. Very informative about what they did. Work was finished in a timely manner. They will fix anything that you feel was More

by JAMESROBERTSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mason
December 18, 2018

2018 Ford Edge purchase. The salesman was very helpful getting me the deal i needed. Helped explain a lot about vehicle. Had it clean and ready to drive home. Everyone was f More

by Painter54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McPherson
December 18, 2018

Warranty Service Work was done as scheduled in a timely manner and completed as promised. Work was done well and all service professionals I dealt with were helpful a More

by DRICE10052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plunkett
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