Berglund Ford
Salem, VA
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548 Reviews of Berglund Ford
Berglund Ford service dept. The service dept takes good care of their customers. They keep you informed of any problems found in your vehicle. They suggest solutions to your pr The service dept takes good care of their customers. They keep you informed of any problems found in your vehicle. They suggest solutions to your problems. More
Wonderful service Josh was extremely helpful. He answered all of my questions and had my truck ready early. Everyone was polite and helpful. I will continue to take my Josh was extremely helpful. He answered all of my questions and had my truck ready early. Everyone was polite and helpful. I will continue to take my vehicles there for service. More
Diesel service has deteriorated from previous years. There are not enough service techs to work on diesel vehicles since it takes weeks to get an appointment. I bought my F250 here and have routinely ser There are not enough service techs to work on diesel vehicles since it takes weeks to get an appointment. I bought my F250 here and have routinely serviced it here for 14 years and want to support the company but I am not happy with the last 6 months of performance here. More
Berglund Ford was awesome - helpful and good to work with! Jaden Kenny at Berlund Ford was awesome. He was highly responsive to my many questions, provided me a test drive that met my expectations (curvy road Jaden Kenny at Berlund Ford was awesome. He was highly responsive to my many questions, provided me a test drive that met my expectations (curvy road, speed, and grade), and was great working through the process of purchasing the vehicle. I purchased a used vehicle and he was open with not fully understanding it, however he had researched it to know about it. He also was adaptable to my demanding schedule and very flexible throughout the process. Jaden was one of the best, if not the best, salesmen that I have ever worked with. I highly recommend him and Berglund Ford. More
Stellar service I was searching for a quality used vehicle for my daughter who is out of state in graduate school. Each individual who was involved in this process wa I was searching for a quality used vehicle for my daughter who is out of state in graduate school. Each individual who was involved in this process was extremely courteous, helpful and willing to accommodate my needs during this search. It was the most stress free car purchase I have ever made. I appreciate the help that was given. More
My Experience at Berglund Ford Mazda I have always had very good experiences at Berglund Ford Mazda in Salem Virginia. They services are very good and very prompt. I have always been very I have always had very good experiences at Berglund Ford Mazda in Salem Virginia. They services are very good and very prompt. I have always been very well. More
Airbag replacement Dave Alen and his crew are great to work with, they a rental car ready for us when we droped ours off and when the part came in , they had it repaire Dave Alen and his crew are great to work with, they a rental car ready for us when we droped ours off and when the part came in , they had it repaired in a timely maner More
Service Take you when you are scheduled. Very informative about what they did. Work was finished in a timely manner. They will fix anything that you feel was Take you when you are scheduled. Very informative about what they did. Work was finished in a timely manner. They will fix anything that you feel was mot done right. More
2018 Ford Edge purchase. The salesman was very helpful getting me the deal i needed. Helped explain a lot about vehicle. Had it clean and ready to drive home. Everyone was f The salesman was very helpful getting me the deal i needed. Helped explain a lot about vehicle. Had it clean and ready to drive home. Everyone was friendly and helpful. No problem giving 5 stars. More
Warranty Service Work was done as scheduled in a timely manner and completed as promised. Work was done well and all service professionals I dealt with were helpful a Work was done as scheduled in a timely manner and completed as promised. Work was done well and all service professionals I dealt with were helpful and friendly. More


