Berglund Ford

Had my vehicle for over a week and didn't bother to look at it, call, etc until I complained. I expect better overall from the place I have bought my last 2 vehicles and the vehicle in question is new with at it, call, etc until I complained. I expect better overall from the place I have bought my last 2 vehicles and the vehicle in question is new with less than 8000 miles. If the department is under staffed hire more help instead of putting loyal customers on the back burner and making a department look bad. More

I have dealt with this dealership for many years and they continue to give excellent service. I bought my first Mazda from them in 2007 and had it serviced every 4 months. I decided to buy a new Mazda CX-30 continue to give excellent service. I bought my first Mazda from them in 2007 and had it serviced every 4 months. I decided to buy a new Mazda CX-30 and the sales person (Sam) could not have been more helpful or more informed on this new model. More

I have always been very pleased with this dealership. Until this experience. 1/5 stars... would have been 0/5 if not for the employees. They are always very helpful. Until this experience. 1/5 stars... would have been 0/5 if not for the employees. They are always very helpful. More

I have always received excellent service. Melissa and Dean have always taken good care of me in scheduling and keeping me informed of any issues.issue Dean have always taken good care of me in scheduling and keeping me informed of any issues.issue More

Great Guys I don't remember ever having a bad experience when coming in for service. Johnny keeps me entertained and the mechanic is down to earth. Sorry, I cann I don't remember ever having a bad experience when coming in for service. Johnny keeps me entertained and the mechanic is down to earth. Sorry, I cannot remember his name but, he is a really kind person. More

New Car Purchase All the personnel we dealt with were helpful, friendly and patient. They took the time and helped us arrive at a price and package that we were comfo All the personnel we dealt with were helpful, friendly and patient. They took the time and helped us arrive at a price and package that we were comfortable with. More

Berglund Ford in Salem has always given us great service since we purchased our Escape. They have always completed our service in a timely manner since we purchased our Escape. They have always completed our service in a timely manner More

The car salesman I worked with was the best. Very personable and hard working. He walked me through the process from beginning to the end. personable and hard working. He walked me through the process from beginning to the end. More

Always outstanding Berglund Mazda and their team always treat me with 101% respect, courtesy, and professionalism! These guys are my heroes and why we have 2 (two) Mazd Berglund Mazda and their team always treat me with 101% respect, courtesy, and professionalism! These guys are my heroes and why we have 2 (two) Mazda CX-5's and take them there for all our service! Bravo! More

Only thing I can say bad is that not one person spoke when they came within 10 feet of us in the waiting room. Service was great otherwise. when they came within 10 feet of us in the waiting room. Service was great otherwise. More