Berglund Luxury Auto

Very helpful and friendly Two weeks ago I bought a certified 2018 GLE and was surprised to see a message for a service 'A' pop up so quickly. I called and spoke Tiffanie Mcgreg Two weeks ago I bought a certified 2018 GLE and was surprised to see a message for a service 'A' pop up so quickly. I called and spoke Tiffanie Mcgregor and she put me in contact with Joe Carmarda in the service department. Joe told me that the service had been performed but the service reminder had not been reset. We set an appointment to reset the service reminder and also to update the navigation. At the appointment time, Joe met me as I pulled into the service area and clearly stated what services would be performed.and approximately how long it would take. He offered a loaner car but I elected to just wait since it wouldn't be but about 2 hours. The waiting area was very comfortable with free WiFi, coffee, and snacks. The updates were completed as promised, plus they even washed and vacuumed my car. I did not meet the technician who actually performed the service. More

BNW Service I had an unplanned service event with my BMW X-3 when I was heading out of town. They quickly addressed it and put my mind at ease. The service is a I had an unplanned service event with my BMW X-3 when I was heading out of town. They quickly addressed it and put my mind at ease. The service is always excellent. More

Joe and the team are great! They took great care of me and exceeded my expectations, which is rare these days. I would gladly return when my car needs service. Great team and f They took great care of me and exceeded my expectations, which is rare these days. I would gladly return when my car needs service. Great team and facility. More

I had a wheel alignment. I was met when I arrived and the work was done at the time of my appointment. In addition to the service, my vehicle was washed. I was met when I arrived and the work was done at the time of my appointment. In addition to the service, my vehicle was washed. More

The best service I ever had in a car place The place was very clean and the people were so nice and the service was excellent and I would recommend everyone to buy and have their service there The place was very clean and the people were so nice and the service was excellent and I would recommend everyone to buy and have their service there More

Customer-Centered Care This location really devotes time and attention to quality customer care. Service personnel take time to make clients feel like their needs are very i This location really devotes time and attention to quality customer care. Service personnel take time to make clients feel like their needs are very important to them. I highly recommend this service location. More

Light on my car popped up Dealership was very quick to get the car in for a check. Also helpful with questions about resetting mileage. Very good about explaining the work the Dealership was very quick to get the car in for a check. Also helpful with questions about resetting mileage. Very good about explaining the work they did on the car. More

As always, great service The service center never disappoints me as a customer. I just had service on my car and as always, I had another positive experience. Joe is an excell The service center never disappoints me as a customer. I just had service on my car and as always, I had another positive experience. Joe is an excellent service advisor. More

Excellent service I went into dealership not thinking I would purchase a car . After receiving an excellent presentation about why it would be. to my advantage to trade I went into dealership not thinking I would purchase a car . After receiving an excellent presentation about why it would be. to my advantage to trade in at that particular. time my thinking was change. Each person worked to give me the best deal possible. I was impressed with their professional manner. More

B Service Joe Carmarda was excellent in every manner concerning the service work that was needed. He was helpful in informing me of all that was needed to have Joe Carmarda was excellent in every manner concerning the service work that was needed. He was helpful in informing me of all that was needed to have my vehicle serviced in a timely and efficient manner More