Berglund Luxury Auto

Suppoortive I was very concerned about my car prior to a major road trip. I was able to get in a last minute appointment and determine the issues, maintenance and I was very concerned about my car prior to a major road trip. I was able to get in a last minute appointment and determine the issues, maintenance and assurance about using the car on the trip. More

Bought a used Cadillac CTS I test drove and bought a 2008 Cadillac CTS4 25 days ago and still don’t have the car due to a “we owe” on the car. When I test drove the car I could I test drove and bought a 2008 Cadillac CTS4 25 days ago and still don’t have the car due to a “we owe” on the car. When I test drove the car I could hear excessive wind noise at the moonroof. I was told it would be looked at and fixed. I expressed my concern also that if air was coming in then so could water. I’ve been paying insurance and will make my 1st payment tomorrow so I will have paid $400 so far without ever having the car. Without me initiating contact I haven’t heard anything about what’s going on with the car. UPDATE!! Today is day 36 and I still don’t have my car. More

Randy is the best! I occasionally have to take my BMW E60 M5 to Berglund for services my regular mechanic can't perform, or recommends that the dealer handle. I deal wit I occasionally have to take my BMW E60 M5 to Berglund for services my regular mechanic can't perform, or recommends that the dealer handle. I deal with Randy, and he is always a pro, especially with regular and effective communication on the progress of my service visits. Great job, Randy. Thanks! More

BMW 430i The staff was very knowledgeable and helpful. They did not rush me to make a decision. I will definitely go back for future vehicle purchases. The staff was very knowledgeable and helpful. They did not rush me to make a decision. I will definitely go back for future vehicle purchases. More

Service fast and complete Service was completed in a timely manner and efficiently. Service personnel were courteous and caring. Waiting area is comfortable and well stocked wi Service was completed in a timely manner and efficiently. Service personnel were courteous and caring. Waiting area is comfortable and well stocked with goodies. Car was bright and shiny like new when I picked it up. More

State Inspection Dealership inspected my car. Applied new sticker. Also performed a multi point inspection of fluids, tire pressure, etc. Very courteous staff. Washed Dealership inspected my car. Applied new sticker. Also performed a multi point inspection of fluids, tire pressure, etc. Very courteous staff. Washed my car and answered questions for me. More

Extraordinary Would be happy to recommend this dealer to others. Nothing but superlatives for Joe Camarda. Service will bring me back to sales—-Give him a signifi Would be happy to recommend this dealer to others. Nothing but superlatives for Joe Camarda. Service will bring me back to sales—-Give him a significant BONUS! More

Oil change 2018 I requested that the tire pressure be increased for winter. They did not because there was no low pressure alarm in. But that didn’t account expect I requested that the tire pressure be increased for winter. They did not because there was no low pressure alarm in. But that didn’t account expected (and recently experienced) lower temperatures. So I had to return the vehicle to have the tire pressure adjusted. This not the first time this has happened More

Bought 2017 Volvo Great folks, great service. David Roberts in my opinion is the best salesman that I’ve ever done business with. He is knowledgeable about the vehicles Great folks, great service. David Roberts in my opinion is the best salesman that I’ve ever done business with. He is knowledgeable about the vehicles he sells. He is not pushy but is there to answer any questions that may arise. He is awesome. More

Great service, great people! I've been to other Mercedes dealerships in the past, however, Berglund Luxury Auto in particular is the best. The service department is remarkable. Th I've been to other Mercedes dealerships in the past, however, Berglund Luxury Auto in particular is the best. The service department is remarkable. The professionalism and superior quality of service starts with the service advisor and ends with the mechanics/techs. Joe (my service advisor) is amazing. He responds to emails quickly, organizes your service, keeps you informed and is always pleasant and professional. The technicians are no different; knowledgeable and professional. In particular, John and Ron have always came to my rescue. The entire service department goes above and beyond for their customers. I highly recommend this dealership as they have always exceeded my expectations. More