Berglund Luxury Roanoke

Outstanding dealership and personnel, would buy my next new car there in a heartbeat. Jim has followed through is a professional manner and not in the typical pestering way many car dealers do. Made a frie new car there in a heartbeat. Jim has followed through is a professional manner and not in the typical pestering way many car dealers do. Made a friend and bought a great car to boot. More

I had great service upon entering the dealership, meeting Jeff, looking at and test driving a 2009 Volvo XC90. I feel that I should have had recieved a better price on my trade in, or a better deal on the XC Jeff, looking at and test driving a 2009 Volvo XC90. I feel that I should have had recieved a better price on my trade in, or a better deal on the XC90. My wife liked this Volvo. so with the price being OK (I didn't think it was a great deal) I bought it. Thank You, M.C.Perry More

Purchasing a new Volvo at CrossRoads was the best car buying experience I have ever had. Mr. Culpepper is a superb sales consultant. He is kind, friendly and honest. He does not pressure the buyer and buying experience I have ever had. Mr. Culpepper is a superb sales consultant. He is kind, friendly and honest. He does not pressure the buyer and he does what he says. He told me he would make me a good offer. He did. Once the buying process was put into play, all other associates at CrossRoads that I dealt with were kind, professional and easy to work with. This was especially the case with the manager Cecil. The after purchase follow-up has also been excellent. I would highly recommend this dealership and I highly recommend you ask to talk to Marselle Culpepper when looking for a vehicle. More

Very pleasant, helpful, applied no pressure provided a large amount of information. I test drove 2 cars. We agreed upon an attractive price and terms. So I purchased a 2011 Jaguar XK. I am very pleased wi large amount of information. I test drove 2 cars. We agreed upon an attractive price and terms. So I purchased a 2011 Jaguar XK. I am very pleased with the car and the experience. More

I had a wonderful experience at this dealership. I had to drive 3 hours because they were the only dealer that had the car I liked. They were very accommodating, not pushy at all, and super nice. Even after drive 3 hours because they were the only dealer that had the car I liked. They were very accommodating, not pushy at all, and super nice. Even after I have my car they have been checking up with me to make sure everything is still perfect. This was an easy and great car buy! They also offered me a reasonable price for my trade in. Definitely go through Jim Underwood. Love my 2012 Range Rover Evoque!! More

Dealing with Ed Fuller and his Sales Mgr was a comfortable experience. I had just stopped in to look at the 2004 S60, but i was made to feel very good about the car, its performance and the price. comfortable experience. I had just stopped in to look at the 2004 S60, but i was made to feel very good about the car, its performance and the price. Mr. Fuller was very professional and courteous and his Sale Manager bent over backwards to meet my requirements. Volvos are probably the safest cars running today. I know I feel safe in mine!! Hubert Shovely More

The Volvo portion of this dealership has come a long way in the past few years. Now carry a larger selection of Volvo's that people want. Sales associate and service technicians are really freindly and know in the past few years. Now carry a larger selection of Volvo's that people want. Sales associate and service technicians are really freindly and knowledgeable. Our next Volvo will be purchased from Crosssroads again. More

I visited several dealerships in the Roanoke area and Crossroads was the best by far. Ed Fuller, from the minute he introduced himself, was professional, knowledgeable, friendly, respectful and had the Crossroads was the best by far. Ed Fuller, from the minute he introduced himself, was professional, knowledgeable, friendly, respectful and had the perfect combination of being attentive to my car needs without being overbearing. Cecil Morgan was also extremely respectful. I would highly recommend this dealership and these employees specifically to anyone who wants to make buying a car a pleasant and rewarding experience. More

The customer service at Crossroads was fantastic from the moment I walked in the door until I drove away in a brand new car. Mary Ellen Smith and Cecil Morgan were helpful and informative. The main pers the moment I walked in the door until I drove away in a brand new car. Mary Ellen Smith and Cecil Morgan were helpful and informative. The main person that assisted me was Ed Fuller. He was very accommodating and pleasant to work with. He was knowledgeable about the car and eager to answer all of my many questions. My husband and I plan on buying our next car from Crossroaods as long as Ed Fuller is our salesperson. More

Both the sales person and sales manager were very friendly and accommodating. Additionally there were able to find me the exact car with the exact options I wanted. Purchased the car the day it arriv friendly and accommodating. Additionally there were able to find me the exact car with the exact options I wanted. Purchased the car the day it arrived at the dealership. Very pleased with the whole experience. More