Berglund Toyota

Great experience I went to the dealership during a customer appreciation event. Got a really good deal and the whole process was very smooth. Never felt pressured and I went to the dealership during a customer appreciation event. Got a really good deal and the whole process was very smooth. Never felt pressured and felt the sales team actually listened to me as a customer. I was pretty anxious about the prospect of having to buy a new car because my previous vehicle had broken down and felt totally at ease throughout the whole process. More

Justin Bishop made the process very comfortable. Justin Bishop was very friendly . He did not make us feel the pressure & stress as most car salesmen do. He was very knowledgeable about the cars and Justin Bishop was very friendly . He did not make us feel the pressure & stress as most car salesmen do. He was very knowledgeable about the cars and answered all of our questions. He showed us how everything worked. He made the whole process very comfortable for us. More

Great Toyota Dealer I highly recommend Berglund Toyota. I have purchased a number of auto from them and have always been satisfied. I particularly like that 25,000 miles I highly recommend Berglund Toyota. I have purchased a number of auto from them and have always been satisfied. I particularly like that 25,000 miles of service is included. The service department is great. I even bought the extended service program to take it to 50,000 miles. I have confidence that they understand the hybrid system and keep it running nicely. More

Great Fixed all I requested then found additional problem and resolved it no additional cost. Great service problems solved on first and only visit keep up Fixed all I requested then found additional problem and resolved it no additional cost. Great service problems solved on first and only visit keep up good work More

New Vehicle Purchase I love my Toyota RAV4! This is a great dealership to buy vehicles, purchase parts, and have your vehicle serviced! The staff is friendly and very kno I love my Toyota RAV4! This is a great dealership to buy vehicles, purchase parts, and have your vehicle serviced! The staff is friendly and very knowledgeable! Thank you. More

Excellent Came in for annual inspection. Finished right on time even though I arrived 15 minutes late Very pleased with service. Will recommend them to others. Came in for annual inspection. Finished right on time even though I arrived 15 minutes late Very pleased with service. Will recommend them to others. More

Great aervice Always courteous and thorough in their explanation of my visit and future needs. It’s a small shop so they stay full . Book your appointment or be pre Always courteous and thorough in their explanation of my visit and future needs. It’s a small shop so they stay full . Book your appointment or be prepared to drop it off and get worked in. More

Service not what it used to be After my husband's experience a few months ago (they drained the old oil from his Tacoma, but neglected to refill it with new oil), I have to admit to After my husband's experience a few months ago (they drained the old oil from his Tacoma, but neglected to refill it with new oil), I have to admit to being nervous about using the service department. But because my Camry Hybrid has not been serviced anywhere else, I went in yesterday for an oil change. Every single time I go, there are different "service advisors" - I don't see any consistency in the employees. Not on this trip, but several times I have been informed that my Camry only needs the oil changed every 10,000 miles. While this may be true, I am willing to pay for an oil change every 5000 - don't they want my business? I apparently got my cabin filter changed without paying for the labor, as one woman "forgot" to put the labor on the ticket, and the other woman responded, "well it's too late now." My biggest complaint about yesterday's visit is a big, black, footprint on my interior drivers' side mat - I can clean it with my carpet cleaner, but should I have to? Whatever happened to those paper mats they used to put down? Overall, I am very disappointed in the decline in the service department. More

Service The service is great! They are thorough and speedy. I would recommend them to anyone! The staff was experienced and friendly. I will never go anywhe The service is great! They are thorough and speedy. I would recommend them to anyone! The staff was experienced and friendly. I will never go anywhere else. More

12 month maintenance. Came in for the 12 month service on my Highlander. I was in and out quickly. very knowledgeable, friendly staff. nice lounge for waiting. Good peo Came in for the 12 month service on my Highlander. I was in and out quickly. very knowledgeable, friendly staff. nice lounge for waiting. Good people. More