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Bergstrom Cadillac of Madison

Madison, WI

4.9
23 Reviews

1200 Applegate Rd

Madison, WI

53713

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Showing 23 reviews

May 04, 2026

Dee always makes sure that I’m taken care of when there’s an issue with my car More

by ehammill9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Salinas
May 03, 2026

Everything was done the way it should be and on time. I’ll recommend Bergstrom to my friends and I’ll be back as needed. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the real name, but he was called DEE.
April 20, 2026

Bergstrom Cadillac has done a great job in serving my XT5 for the last five years. Good communication between the all the teams that take care of my auto. The service is spot on and I would not take it anywh More

by crscharff111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Service Advisor
April 13, 2026

If you are purchasing a new Cadillac or having your Cadillac serviced, this is the only Cadillac Dealer in Wisconsin that you can trust. I drive out of my way just to get their personal Cadillac Servic More

by zlotocjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Eifert Service Advisor
April 11, 2026

Service department is top notch! Took care of everything and always kept us informed of the progress. Bergstrom is amazing and always helpful More

by Flannery_lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrias and the service dept manager
April 01, 2026

Friendly staff,there're very helpful and knowledgeable. I recommend the service & sales & parts department. More

by deesalinas7179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Keller Service manager
March 26, 2026

I’ve always been going there. They are always polite, understanding and listen to your concerns. More

by DMill10510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 26, 2026 -

DMill10510 responded

A very nice place to have my car worked on. That is where I bought my car back in 2014.

March 25, 2026

The dealer was very professional and helpful and he knows his job thank to Payton More

by mohamedcconte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton
March 22, 2026

Eli was amazing to work with primary focus being of customer centric mindset, ensuring I was taken care of being attentive to the process. More

by VG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli, Nick
March 16, 2026

Friendly professional quick and honest. Chris is spot on with his approach and attitude and customer service. More

by THODEL02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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