Bergstrom Cadillac of Madison

Demetrius was informative and helpful. His manner indicated a caring and thoughtful personality. The drop-off site is clean and the waiting room is comfortable. His manner indicated a caring and thoughtful personality. The drop-off site is clean and the waiting room is comfortable. More

The dealership cares about correctly servicing my vehicle, they take care of my vehicle and my requests vehicle, they take care of my vehicle and my requests More

Thorough, friendly, accommodating and on time. The service waiting area clean and amenities adequate. However, it would be nice to see a dealership closer to La Crosse, WI. The service waiting area clean and amenities adequate. However, it would be nice to see a dealership closer to La Crosse, WI. More

very friendly competent staff. My salesman remembered my name which was impressive. Very clean environment My salesman remembered my name which was impressive. Very clean environment More

Amazing showroom! Bergstrom gave me a very fair price for my trade in towards my new car, and all the salesmen were working as a team. Peyton coukd read the room, and Bergstrom gave me a very fair price for my trade in towards my new car, and all the salesmen were working as a team. Peyton coukd read the room, and said straight out I have to read through these options first you, but I am here to offer help and not pressure you. More

Great service and very efficient! Clean waiting area with plenty of room. The only thing to improve on is returning all the settings to the ones I had. Clean waiting area with plenty of room. The only thing to improve on is returning all the settings to the ones I had. More

Dealership doesn’t keep good records on returning customers and has a poor attitude when it was brought up. This issue is persistent and has been brought to their attention in the past with no correc customers and has a poor attitude when it was brought up. This issue is persistent and has been brought to their attention in the past with no corrective actions taken. More

Peyton made purchasing my 2026 XT5 effortless, love my new ride! Looking forward to experiencing excellent service available at Bergstrom going forward. new ride! Looking forward to experiencing excellent service available at Bergstrom going forward. More

Problem was efficiently resolved with pleasant and knowledgeable service. Loaner vehicle allowed me to maximize my time while repair was being made. knowledgeable service. Loaner vehicle allowed me to maximize my time while repair was being made. More

I brought in my vehicle for scheduled maintenance. I had excellent service and friendly employees! I had excellent service and friendly employees! More