I bought a Ford Focus from this dealership in January. It shortly had a transmission issue and needs a part replaced under warranty. I have been waiting for months for the part to come in. That may be outside of the dealership's control, however, they have been very poor in the follow through. Not once have they contacted me to give me updates. I have called a few times and have gotten passed around to different people without anyone seeming to take ownership. And I walk away with an answer each time of "it will be a few more weeks". Very disappointed in the service!