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Bergstrom Ford Lincoln of the Fox Valley

N/A

4 Lifetime Reviews

525 South Green Bay Road, Neenah, Wisconsin 54956 Directions
Sales: (920) 727-9000

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4 Reviews of Bergstrom Ford Lincoln of the Fox Valley

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March 16, 2017

"Had little expectations and was throughly surprised "

- Crystalbluewater2904

I had called and spoke with Amy. She was super great!! My car needed so much in repairs and I had told her I was thinking about not getting it repaired because the car was nickel and diming me. She told me I should still come in because you might be able to buy this car from me and use it towards getting into a new vehicle. She was right, I went in and ended up leaving in a brand new car (which I love) She even called me a couple days after the fact just to make sure I was taken care. I have never had that kind of customer service before. I have sent a couple people your way and 2 of them have also purchased vehicles. I was dreading cominh in and now I am so glad. Thank you Amy

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Recommend Dealer
Yes
Employees Worked With
Amy
June 10, 2016

"Poor Service Follow through"

- Kristin

I bought a Ford Focus from this dealership in January. It shortly had a transmission issue and needs a part replaced under warranty. I have been waiting for months for the part to come in. That may be outside of the dealership's control, however, they have been very poor in the follow through. Not once have they contacted me to give me updates. I have called a few times and have gotten passed around to different people without anyone seeming to take ownership. And I walk away with an answer each time of "it will be a few more weeks". Very disappointed in the service!

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Recommend Dealer
No
Employees Worked With
Maybe Courtney?
May 29, 2012

"We went to Bergstrom Ford of Neenah to look for a new..."

- Josokol

We went to Bergstrom Ford of Neenah to look for a new car. We got great service from the time we walked into the dealership. They were really good with letting us try out many different makes and models. They went through our options very well and we are really happy with our service. I would reccomend this dealership to any of my friends.

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Recommend Dealer
Yes
Employees Worked With
Tyler Besaw
March 31, 2012

"our experienc at berstrom ford in neenah was wonderful...."

- muskey1

our experienc at berstrom ford in neenah was wonderful. All th staff greeted us and opened doors for us. Your salesman Kenny Schultz went above and beyond to get the truck we were looking for. I would definately recommend going here if you are looking for a great car buying experience. Just ask for Kenny Schultz and you won't be disapointed.

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Recommend Dealer
Yes
Employees Worked With
kenny schultz
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