Bergstrom GM of Oshkosh

Lied about low interest rates and played tried to play us. Ive heard bad things about Bergstrom but I tried to be open minded and give them a chance. We liked the vehicle we test drove and we put a 500$ deposi Ive heard bad things about Bergstrom but I tried to be open minded and give them a chance. We liked the vehicle we test drove and we put a 500$ deposit down while we continued searching around the area for more vehicles. We were told "lets just have you meet the finance guy so you're familiar with another face around here." That was just a ploy. The finance guy, Pete, came in with his little tablet and everything and wanted to take down information and get income data. We never said we wanted to finance through them, but this was presented as "lets just get the numbers so that if you decide to buy the car it moves quickly for you." He then asked who we finance through, we told him our bank and he replied "we've been able to beat them lately." That sounded suspicious to me because why would a car dealership beat a credit union on interest? Well, Pete called back the other day and tried to present a 5 year loan as something that was lucky for us to have. You see, they ask you a question "how much per month do you want to keep it under." Then they take that number and they offer you a loan with a high interest rate under that monthly payment. Pete said "good news, they allowed an extended loan of 5 years for you, and that comes with an interest rate of 6.84%. My wife has 770 credit.... Then he snuck in there "this has nothing to do with your credit score." ... Why would you give us a rate that has nothing to do with a great credit score? So we called the bank and asked what our interest rate would be on that car. They said 4.25%, and if it were 2013 or newer then 3.49 percent and 3.24% for a 66 month loan. Many people dont understand how a longer loan, with a lower payment and a higher interest rate really screws you. Cars wear out and the longer you have a loan the more likely it is that something is going to go wrong with it and sure, youve been making payments but those payments have been applied to interest rather than the principal loan amount. Maybe if both these guys would just be honest then maybe we would have moved forward with this purchase, but a red flag is a red flag and this is too big of a purchase to disregard red flags. This was deceiving and it was not the "better interest rate than your bank" like he told us. If you cant trust the finance guy that the car salesmen introduced you to, then you cant trust the car salesmen or the establishment. Not dealing with Bergstrom anymore. More

1 year of MISERY review This is an update on the Toyota tacoma I purchased now 1 year ago this month. So far I have had the steering shaft replaced 400 some odd $$ ... ALIGNM This is an update on the Toyota tacoma I purchased now 1 year ago this month. So far I have had the steering shaft replaced 400 some odd $$ ... ALIGNMENT,,,, brand new front struts.... ouch!!!!! ANOTHER ALIGNMENT Lower ball joints double ouch!!!!!! ANOTHER ALIGNMENT rear shocks, they were SHOT!!!! Now I was just told by a highly regarded technion that he is 90% sure the rack and pinion is the reason my steering gets dangerously out of control on uneven back roads and pavement bumps and upsets the suspension so dramatically. This truck aboulutley makes me SICK!!! I have NO MORE MONEY to sick into it. I curse EVERYTIME I have to drive it. I almost forgot to mention.........the vehicle air bag warning light is on, which I can ONLY ASSUME means I or my passenger has no effective airbag, WOW! and no horn.can you say bad "clockspring"??$$$ cha-ching,,,,,,,,,,,,,,,,,,,,clear the CODE,,,,, all looks good,,,,2 months later it comes back on........hmmmm I am currently looking for a different truck,, and i'm not joking, I figure I am about 3 grand upside down now if I trade in..... again. I put put my faith and trust in people that I thought would take care on me, as I have many many many times in the past with other dealers and ALWAYS got a GREAT vehicle,,, NOT ONE complaint NOT ONE,............same price point ...................... More

Our first brand new car!! Nothing had been ready for us when it was time to pick up. We were to get window deflectors and did not, had to ask about our mats those, we received. Nothing had been ready for us when it was time to pick up. We were to get window deflectors and did not, had to ask about our mats those, we received. We've had the car two weeks now and have not heard a word from the dealership, or our salesman. I would have figured that Larry would have gotten to us at least to apologize for the mess up when it came time for us to pick up the vehicle. He explained that everything would be ready for us when we got there at 2 and we were there until 4:30. There were also two other occasions that we were at the dealership and Larry would let us sit in his office from anywhere 1/2 hour to 50 minutes while he helped other customers. You know Bergstrom screwed my parents on 3 different occasions, we should have and I wish we had taken our business elsewhere!!! Your business is horrible!!!!!!! We had cash in hand, we should of had much better service than we did. DO NOT BUY OR SERVICE YOUR VEHICLE FROM BERGSTROM!!! Forgot to mention, you know we were told the car was fully detailed, what a mess, spray spots everywhere, smugges, took stickers from front window and never washes, scuff marks on drivers door, oh and get this, looked like frosting crumbs all over the front seat. Not happy!! More

A real sneaky dealer I was looking for a Chevy Trailblazer which they had one it did need a lot of work and was driven through the brush or something very very scratched o I was looking for a Chevy Trailblazer which they had one it did need a lot of work and was driven through the brush or something very very scratched on both sides. I had it checked out by my mechanic and found several things they would not fix so I said no. Andy called me later that afternoon to tell me they had another one coming in that next day. They were to bring the Carfax to my mechanic that next morning so I asked again for the Carfax when they came and they did not have it. I had hurt my ankle and that's why they brought it to me. I told them I was interested in it they said they would bring it and we could sign the papers at my mechanics I again asked them for the Carfax they said it was a clean Carfax no accidents, two owners when they brought the car to me and I was getting ready to sign the papers no Carfax again really upset but the mechanic said everything checked out good. So I bought it they sent me the Carfax along with the signed copy of the signed papers and the vehicle since in the past six years had gotten six ignition switches put in. Obviously something wrong with the computer or something and when I had tried to start it once it was dead so it all made sense after I saw the Carfax. I paid top dollar for the car SUV and I would not have bought it had I seen the carfax first, didn't want to buy trouble. When I tried to contact Andy Bergstrom the salesman he did not return my call and this is my only recourse don't go to Bergstrom it's Bergstrom Neenah but associated with Oshkosh obviously. More

4x4 truck I bought a used truck here and right away it needed what i thought was an alignment( which I had to pay for myself) turned out to be a partially seiz I bought a used truck here and right away it needed what i thought was an alignment( which I had to pay for myself) turned out to be a partially seized steering shaft, they would not help me out claiming I did not purchase the warranty. The bill was $ 597.00, which another deal helped cover part of the cost, I had the truck less than a month and put fewer than 2000 miles on it , and was afraid to drive it not knowing what was wrong with it. Now there is some GOD AWFUL noise coming from the front end when I turn the steering wheel. sounds like axle joint??? I am pretty freaked out right now knowing I am stuck with this truck for the next 6 years unless I want to take a huge hit on another trade in. Soon after I had the truck I noticed lots of tiny chips all over the vehicles windshield, numerous chips in the paint, and what looks like previous hail damage on the roof, The horn doesn't work, the head lights aren't aimed right, The valve covers leak oil, not to mention after checking the oil ( because the engine was ticking) second week I owed it I was shocked to find there was about a half an inch of oil on the stick, I added 3 quarts of oil and THANK GOD it seems to be OK now. I would like to mention that the woman I dealt with said she was going to call me back to see if they could help me out with my alignment after talking to her TWICE and FINALLY did a week later, The whole time the truck sat, and only got driven when absolutely necessary( so much for the fun and joy of a new purchase. I payed $21,000 for the truck total with the loan, The most I have ever spent on a vehicle, this has been BY FAR THE WORST EXPERIENCE I HAVE EVER HAD IN EVERY WAY, It has cost me money missed work, constant worrying and the reason I am writing this review at 4 am,,,, SLEEPLESS NIGHTS, and I all ready know there are going to be a lot more of them!!! More