Bergstrom Hyundai of Green Bay

We came in for a manufacturers recalland told them about another problem, (keep cobb doesn't work). That wasn't addressed. another problem, (keep cobb doesn't work). That wasn't addressed. More

It was a good experience really liked my sales guy Jake Miller the only thing that I was disappointed with was a broken remote that we got on picking up the car it should have been replaced I think that wa Miller the only thing that I was disappointed with was a broken remote that we got on picking up the car it should have been replaced I think that was bad business More

Friendly, knowledgeable people that go out of the way to be helpful. Nice looking dealership. be helpful. Nice looking dealership. More

Prices are higher than other dealerships in the area for oil changes. Also had recall performed and vehicle was returned dirtier than whobrout to dealer. Also I have free tire rotations from purchasing t oil changes. Also had recall performed and vehicle was returned dirtier than whobrout to dealer. Also I have free tire rotations from purchasing tires there and they tried to charge me for the rotator More

My car sat done in the service area for over 30 minutes. It was quite clear I wanted to get going but didn’t matter to them because I had to wait for ‘my’ service advisor….not even the guy who checked me i It was quite clear I wanted to get going but didn’t matter to them because I had to wait for ‘my’ service advisor….not even the guy who checked me in. Got home after almost 2 hours for a simple oil change and tire rotation….my tire pressures were from 31 to 34. And $141 for this service. More

My salesman James was very professional & understanding. He even scheduled an appointment with me, after the sale, to review the car features. He even scheduled an appointment with me, after the sale, to review the car features. More

I found my representative very friendly, informative and knowlegable. The dealership had what I was looking for right on the lot. My only issue with the dealership was the time it took to buy the vehicl knowlegable. The dealership had what I was looking for right on the lot. My only issue with the dealership was the time it took to buy the vehicle. After one hour of getting details, a test drive and quotes with Chris, the representative, I was ready to sign papers for the vehicle. It took three more hours before I could drive it off the lot. I felt that was an excessive amount of time, especially with being asked to leave for lunch, or sit and wait for one hour. I felt the vehicle should have been sent for detailing immediately upon my decision to purchase, not after we completed all the paperwork. With the two hour round trip we made to get to your dealership, six hours of my day was used, just to buy the vehicle. I was also told my credit check was not back after over one hour of the paperwork completion. I have excellent credit. I find this unusual. Plus, the detailer found a chip in the windshield, so now I must make the trip again, to get it fixed. So far, I love my new Hyundai, Tuscon. I just hope the dealership will make changes to make the experience much more streamlined and enjoyable for the next customer. More

Jacob our salesperson was awesome… really took his time with us to go over everything. Overall he made it a great experience with us to go over everything. Overall he made it a great experience More

Great facility. I had another appointment at a different car lot later in the day and the service and pricing I received, I cancelled that appointment and bought a I had another appointment at a different car lot later in the day and the service and pricing I received, I cancelled that appointment and bought a new car. Working with Noah was great. There was no pressure to buy. He answered all the questions I had. Was able to drive my car home the same day More

Professional and Knowledgeable, fast reliable service. Very pleased. Service was fast and waiting area was extremely comfortable. Very pleased. Service was fast and waiting area was extremely comfortable. More