Bergstrom Kia Oshkosh
Oshkosh, WI
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Great service, I was running a little late and I called. They said take your time and get here safe. The service was quick and everyone was very friendly. They said take your time and get here safe. The service was quick and everyone was very friendly. More
Justin did a great job answering our questions and helping us find the right vehicle. He went above and beyond for us and we are very satisfied with the buying experience at Bergstrom! helping us find the right vehicle. He went above and beyond for us and we are very satisfied with the buying experience at Bergstrom! More
Macie did a fantastic job with us! She didn't pressure us into anything we didn't want or need! I would definitely buy another car from here! She didn't pressure us into anything we didn't want or need! I would definitely buy another car from here! More
I worked with Trevor and although I typically hate dealerships, he made it SO easy, found exactly what I wanted in a timely manner, and had great communication. Once the ball was rolling I was in and dealerships, he made it SO easy, found exactly what I wanted in a timely manner, and had great communication. Once the ball was rolling I was in and out with my new car super quickly, with no surprises. More
Excellent experience. Everyone treated us with respect, demonstrated patience, took the time to understand our requirements, and worked hard to find the right vehicle. Everyone treated us with respect, demonstrated patience, took the time to understand our requirements, and worked hard to find the right vehicle. More
Fair on price. Knowledgeable in their work and fast paced on the finance. Not forceful into buying any add on warranty that they have to offer which is a big plus f Knowledgeable in their work and fast paced on the finance. Not forceful into buying any add on warranty that they have to offer which is a big plus for me. More
Terrible Experience & Zero Transparency — Avoid I traded in my Volkswagen Touareg for a new Kia Sportage through Bergstrom Volkswagen / Bergstrom Kia of Oshkosh, and the entire transaction was a comp traded in my Volkswagen Touareg for a new Kia Sportage through Bergstrom Volkswagen / Bergstrom Kia of Oshkosh, and the entire transaction was a complete disappointment. The deal through the Bergstrom Volkswagen side was terrible because of the executive, Zach. He was completely non-transparent about the trade-in valuation, never spoke to me once, and was nowhere to be found during the process—until I requested a few minor, completely reasonable adjustments to the trade deal. Only then did he suddenly appear to raise issues and block any adjustments, despite having been entirely uninvolved and refusing to meet me face-to-face even once. To top it off, my sales person, Solomon, was active right up until the paperwork was signed—and then completely disappeared the day after the sale. I expected a fair and professional process from Bergstrom, but instead, I was given a raw deal on my trade, stonewalled when asking for minor adjustments, and ghosted immediately after signing. I will not be returning and cannot recommend doing business here. More
Justin was great to work with and made the process very easy and enjoyable. We received a very fair price for our trade-in also. My daughter purchased from Bergstrom and recommended them. easy and enjoyable. We received a very fair price for our trade-in also. My daughter purchased from Bergstrom and recommended them. More
