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Bergstrom Kia of Appleton
Appleton, WI
45 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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45 Reviews of Bergstrom Kia of Appleton
February 26, 2026
Great reception, detailed up front expectations, friendly customer service, and thorough inspection. Detailed issues on the vehicle. Nice waiting room and drinks. Great experience customer service, and thorough inspection. Detailed issues on the vehicle. Nice waiting room and drinks. Great experience More
by deanhenrickson
Employees Worked With
No clue
February 25, 2026
Service department staff was very friendly. They even washed my car for me! I liked them so much I’m going to apply to be a shuttle driver. They even washed my car for me! I liked them so much I’m going to apply to be a shuttle driver. More
by Tami
Employees Worked With
I can’t remember
January 27, 2026
It was good I had a sensor error that they fixed for free as well they said it had remote start it didn’t so they are taking care of of that complimentary too as well they said it had remote start it didn’t so they are taking care of of that complimentary too More
by lemerondali
Employees Worked With
Tyler juniar
November 29, 2025
I have nothing but praise for them. I won't go to any other dealership but Burgstrum Kia in Appleton, WI. They REALLY know what their doing. Very kind people to deal with. You won't I won't go to any other dealership but Burgstrum Kia in Appleton, WI. They REALLY know what their doing. Very kind people to deal with. You won't regret dealing with them. Doug More
by dougandlindadodd
Employees Worked With
Adam
November 28, 2025
We recently purchased a new vehicle from here. Our salesman Nate did an excellent job! He gave us all the information we needed and made our buying process quick and smooth. We told him what we di Our salesman Nate did an excellent job! He gave us all the information we needed and made our buying process quick and smooth. We told him what we did and did not want during the sale and he made it happen. More
by Dylan
Employees Worked With
Nate Nuthals
August 27, 2024
I recently purchased a used Kia Sorrento. I went for a 1st service visit last week. Everyone was very friendly. I had made a mistake on my calendar and showed up a day early. They accommodate I went for a 1st service visit last week. Everyone was very friendly. I had made a mistake on my calendar and showed up a day early. They accommodated the service that day and did not make me come back the next. The waiting area has free coffee and soda available. They do a thorough multipoint inspection. They discovered a worn serpentine belt which I had replaced. I’m about to take a very long trip and would not want to be stranded somewhere by a belt failure. They washed the car prior to returning it to me. I headed out feeling very good about the visit. Unfortunately, on the way out, I accidentally caused some damage to the facility. Their primary focus was my well-being. I was asked several times how I felt. I met the general manager who was very nice. They assisted with the insurance claim. Overall, they were friendly, accommodating, thorough, kind and empathetic. This is a top rate facility that I would recommend to everyone. More
by James
Employees Worked With
Austin
February 11, 2024
I liked Hue and he helped us. The Kia Niro seems like a great car. I traded in an all electric not because it wasn’t a great car, it was but the current lack of charging stations The Kia Niro seems like a great car. I traded in an all electric not because it wasn’t a great car, it was but the current lack of charging stations made it difficult for me. This will change shortly. I felt trade in value was low but I chose to take it. All in all a good experience. More
by Kat
Employees Worked With
Hue
July 29, 2023
Sam was great to work with. Loved her! Though I did feel I was a burden or irritating to other members of the team, but that could just have been me. I made some unnecessary tri Loved her! Though I did feel I was a burden or irritating to other members of the team, but that could just have been me. I made some unnecessary trips to the dealership, and it caused a lot of inconvenience. Since I was there so many times and dealt with things they said never really happened, I didn’t feel like they prioritized very well. I went there in need of a car ASAP, and eventually left with a car 3 days later. They said it look longer because I said that I was self employed but I was put on the lease as a co-signer. So it was a bit confusing. I will be back, because Sam and I had such a good connection. More
by Lyds
Employees Worked With
Sam
