I gave the rating a 5 star because that’s what it is, a FIVE STAR BUSINESS. everyone in there is so sweet and very helpful! Especially Jenna Baurichter, the lady who helped make my dreams come true of getting a safe and reliable car for my daughter and I. And the car I have been wanting forever. She helped me every step of the way and made things so easy! She’s very understanding and very patient. She’s amazing at what she does! She even put a pretty pink bow on my Jeep when I went in to get it which made me cry. She’s honestly the best. If I could I’d most definitely give her a 10 star!