Bergstrom Toyota of Oshkosh

On time as appointment. Friendly. Check things out to be sure vehicle good for the road Friendly. Check things out to be sure vehicle good for the road More

I worked with Sean, he was considerate of my time! Very easy to work with! Very easy to work with! More

I brought my 2015 Prius in for servicing as it had been several months since my last visit. several months since my last visit. More

Just had car in for oil change and tire rotation Heard thumping noise next day front drvers side. Found tire lug nuts loose. One needed 3 rotations to tighten. Others loose. Also found one or two loose on thumping noise next day front drvers side. Found tire lug nuts loose. One needed 3 rotations to tighten. Others loose. Also found one or two loose on other tires. More

The service advisor was friendly and respectful. The service (oil change and tire rotation) was completed promptly with a complimentary car wash, and the vehicle was peppered with water spots like i The service (oil change and tire rotation) was completed promptly with a complimentary car wash, and the vehicle was peppered with water spots like it is at some dealers after it's washed. The results of the vehicle inspection were thoroughly explained to us with no further work needed. I even saved some money with the coupon I received in the mail for an oil change. More

while most employees are great, today was treated very badly right from the start with someone in service dept. the first time that i almost walked out of the appointment. being very tolerant, this was ex badly right from the start with someone in service dept. the first time that i almost walked out of the appointment. being very tolerant, this was extreme mistreatment by someone at bergstrom toyota oshkosh More

Mike Bond was very informative and upfront. The current auto shortage makes things more difficult for consumers and salespeople, but we were treated with respect and honesty. I also appreciate The current auto shortage makes things more difficult for consumers and salespeople, but we were treated with respect and honesty. I also appreciate that they are sticking to MSRP in a climate in which they could probably get more. I do not buy toyotas in the town that I live because of the way that I have been treated there in the past. I would make the trip to Bergstrom again for my next purchase. Ask for Mike Bond, and you will get straight answers. More

I test drove a truck and they wanted sticker price plus their fees. A better equipped truck with a higher sticker price was available at Lemieux in Green Bay. Bergstrom would not even price match Lemieux their fees. A better equipped truck with a higher sticker price was available at Lemieux in Green Bay. Bergstrom would not even price match Lemieux diespite Bergstrom’s truck having a lower sticker price to begin with. Bergstrom‘s then called me at 6 o’clock that evening wanting to talk about it again and I told them I was very happy with my experience at Lemieux. Unless you want to pay dealer fees on top of sticker price there are other dealers that will not instantly tack on $297 of additional profit. There was zero attempt at selling add-ons or up charging at Lemieux. It was the best vehicle purchase experience I’ve had. More

I went in knowing the vehicle I wanted including trim level. I did my research beforehand. So when I contacted Bergstrom asking which vehicles they had coming in, Lorinda gave me my options and made it e level. I did my research beforehand. So when I contacted Bergstrom asking which vehicles they had coming in, Lorinda gave me my options and made it easy to put down a deposit and kept me informed when my vehicle would arrive. We live 2 hours away from the dealership but their upfront pricing made it an easy choice especially in this market with low inventory. Lorinda was even able to offer a last minute extended weekend test drive when a paperwork issue delayed us purchasing the vehicle. We were in and out of the dealership in an hour (which is what I requested), had all our questions answered, and were happy with everything. Definitely recommend working with Lorinda! More

This place has a toyota sign in front but that is the only toyota thing about this dealership. They are imposters stay well clear of this place. It's a nightmare! Skip over the fake 5 star reviews wri only toyota thing about this dealership. They are imposters stay well clear of this place. It's a nightmare! Skip over the fake 5 star reviews written by paid employees and focus in on the real 1 star ones. It took them 4 hours to do a brake job on my vehicle- a one hour job. We talked to a salesperson about a new car and heard nothing but jiberish. Tried several times calling the general manager but apparently he doesn't work there because he never answered his phone. Save yourself hassle and headaches don't ever buy from or have service done at this house of horror. I am a real person and a diehard toyota guy (20 toyotas so far) but this place makes me want to sell my toyota and never step foot in another toyota dealer Ever again. More